AI Solution Specialist, Enterprise

Key Skills

Aartificial intelligence, Agile methodologies, Big Data Technology, Data Analytics, Design, Generative AI, Google Cloud Platform (GCP), GTM, Large Language Models - LLMs, Natural Language Processing (NLP)

Job Description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in Conversational AI or Contact Center AI domains.
• Experience with distributed computing, Big data analytics, cloud computing, multi-tenant cloud, or AI.
• Experience delivering use case discovery workshops using design thinking methodologies.

Preferred qualifications:

• Experience with contact center solutions.
• Knowledge of Natural Language Processing techniques.
• Knowledge of GenerativeAI/LLM technologies and the principles of prompt engineering.
• Knowledge of data analytics platforms for data engineering.
• Ability to craft compelling TCO/ROI studies to justify investment decisions.
• Ability to work in a cross-functional matrix environment and manage multiple viewpoints in the decision-making process.

About the job

As a member of the Google Cloud team, you inspire leading companies, schools, and government agencies to work smarter with Google tools like Google Workspace, Search, and Chrome. You advocate the innovative power of our products to make organizations more productive, collaborative, and mobile. Your guiding light is doing what’s right for the customer, you will meet customers exactly where they are at and provide them the best solutions for innovation. Using your passion for Google products, you help spread the magic of Google to organizations around the world.

In this role, you will be a solution specialist and strategist within our customer growth engine organization working with our customers on their AI strategy. You will collaborate closely with a team of Global and Regional AI Customer Engineers and AI Go-To-Market (GTM) Business Developer Leads to create, progress and convert pipeline by engaging in assigned strategic AI accounts and harvest insights, best practices and learnings to incorporate in the business and programs aimed at scaling the AI business.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Collaborate with the Google Partner team, identify new partners and develop joint proposals and programs with partners. 
• Apply a role orchestration model and navigate the Google Cloud organization to bring the best impact to the customer. 
• Create, progress and convert pipeline in AI accounts via solution expertise proving solution and business value via GTM vehicles designed to drive commitments to adopt AI at scale and create the flywheel to scale best practices, learnings and deliverables with the field and communities.
• Enable solution promoting expertise across field promoters and sales specialists by scaling solution promoting approach, engaging partners and product engineering.