Customer Engineer, Looker, Google Cloud

Key Skills

Java Programming, Python Programming, C++, C Programming, SQL, Apache Hadoop, Scala Programming, Machine learning techniques, Data science techniques, PyTorch, TensorFlow, MapReduce, R Programming

Job Description

Minimum qualifications:

• Experience in a data analytics, data science, or AI/ML client-facing role (i.e. consulting/sales engineering)
• Experience in manipulating datasets (i.e. SQL), databases, and/or using business intelligence tools
• Experience delivering technical presentations and live demonstrations to enterprise customers
• Experience working with data to solve business problems

Preferred qualifications:

• Experience in a regional role demonstrating the ability to lead by influence in an ambiguous environment with a proven track record of building compelling value propositions
• Experience responding to functional and technical elements of RFPs
• Experience delivering technical presentations and live demonstrations
• Experience with Business Intelligence tools with a physical model
• Experience with Looker
• Ability to learn new solutions and product lines and communicate the value of those products

About the job

When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will help businesses use technology to connect with customers, employees, and partners. As a Customer Engineer focusing on Looker, a Business Intelligence (BI) tool, you will be the technical advocate for our prospects and customers. You will help develop new initiatives and the materials to support a broad cross-functional group of internal stakeholders and partners.

Looker is a unified platform that powers data experiences and delivers actionable business insights to employees at the point of decision. Looker integrates data into the daily workflows of users to allow organizations to extract value from data at web-scale.

Responsibilities

• Develop and deliver customized presentations, demonstrations, and prototypes of our software to articulate use cases and value to the customer.
• Drive BI engagements with top customers in the region to help them extract value from their data.
• Build reusable assets including sales/technical presentations, solution workshops, key win stories, maintain competitive collateral and provide feedback on enhancements to product teams.
• Manage customer trials, ensuring they are engaging with the product, the trial and the resulting solution.
• Respond to functional and technical elements of RFPs as necessary, leveraging and building upon the existing knowledge base.