Manager, Trust and Safety

Google
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Job Description

Minimum qualifications:

  • Bachelor's degree in Computer Science, a business field or equivalent practical experience.
  • 8 years of experience in Operations Management, Product/Program Management, Policy Development/Enforcement, Process Design, Data Analytics or Management Consulting.
  • 2 years of experience in leadership or people management with a focus on hiring, mentoring, and retaining talent.

Preferred qualifications:

  • Experience managing strategic programs that span organizations and have a direct business impact.
  • Experience analyzing ML models performance or working on LLMs.
  • Experience using statistical analysis and hypothesis testing.
  • Ability to think logically and work effectively in a fast-paced/constantly changing environment and influence/communicate cross-functionally and cross-geographically with all levels of management.
  • Excellent communication (synthesize information and recognize goals), and problem-solving skills with an interest in innovation, technology, and Google products.

About the job

The Trust and Safety team's mission is to protect and respect Google users by ensuring online safety in both core and emerging areas. This includes fighting abuse and fraud across Google products. As a Manager, you’ll collaborate with many teams within and outside of Trust and Safety. You will partner with the Engineering, Product, Legal, Policy, and Scaled Operation teams to drive operational performance and lower abuse rates. You will enable effectiveness and efficiency by driving intent and execution excellence to deliver cross-functional initiatives at scale.

You will lead a team responsible for reducing policy violating activity across all Search, Assistant and Geo products and policies. You will also enable the deployment of key defenses to stop abuse, and lead process improvement efforts to improve speed and quality of response to abuse. You will identify platform needs, influence enforcement capability design and enable professional career success for your team.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Additional Information:

The US base salary range for this full-time position is $153,000-$234,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Lead the Search, Assistant and Geo team. Oversee talent acquisition, retention, performance management, team goals, and deliverables.
  • Lead projects and cross-functional initiatives within Google, interacting with executive stakeholders from Engineering, Legal, Product teams and more.
  • Come up with a long-term strategy and unpack it into projects and deliverables for the team. Mentor and help the team to achieve its goals and support the growth and development of the team.
  • Become the go-to person for issues related to the area of the business and use the domain knowledge to provide partners with insights and analyses. Work across user centric issues in search results that prevent user harm, financial fraud, and identity theft.
  • Perform on-call responsibilities on a rotating basis, including weekend coverage / holidays. Review or be exposed to sensitive content as part of core role

Company Info.

Google

Google LLC is a multinational technology company headquartered in the United States that specializes in various fields, including search engine technology, cloud computing, online advertising, quantum computing, e-commerce, computer software, artificial intelligence, and consumer electronics. With its market dominance, data collection, and technological advancements in AI.

  • Industry
    E-commerce,Artificial intelligence,Internet services,Cloud computing,Computer software,Advertising,Computer hardware,Consumer electronics
  • No. of Employees
    139,995
  • Location
    1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
  • Website
  • Jobs Posted

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Google is currently hiring Trust and Safety Manager Jobs in New York, NY, USA; Sunnyvale, CA, USA with average base salary of $153,000 - $234,000 / Month.

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