Human Resources Data and Analytics – Head of Data Science and Machine Learning (Executive Director)

JPMorgan Chase
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Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

HR Data and Analytics is a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, and governance, and includes the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights and business recommendations that help leaders make evidence-based people decisions that drive improved business outcomes, and to enhance employee experience and quality of life.

Position Overview & Responsibilities:
As the Head of Human Resources Data Science and Machine Learning, you will lead HR’s use of data science, artificial intelligence, and machine learning, not only building and directing a team of data scientists, but also coordinating with other data scientists in the firm and participating in the selection and utilization of related vendor products.

From a product standpoint, you will ensure the appropriate alignment and prioritization of research and development resources to support our key HR products. From a technical standpoint, you will be responsible across a portfolio of projects for all aspects of the research lifecycle, including such as formulating problems, gathering data, generating hypotheses, developing models and algorithms, conducting experiments, synthesizing results, building prototype applications and communicating the significance of your team’s research. Your output will result in high-impact business applications, as well as possible patents and/or publications in AI/ML conferences and journals.

Candidate Profile
You are an experienced data scientist who combines thought leadership and innovation with practical action, is skilled at building and leading highly effective teams, and is adept at forging strong working partnerships across organizational, functional, and hierarchical boundaries. You understand and reinforce the corporate culture of balancing fast, relevant, and effective delivery, with appropriate stakeholder partnership and coordination, and conformance with all applicable controls, policies, and procedures.

Key Responsibilities

  • Build and manage team with responsibility for developing and delivering AI/ML solutions to support HR product areas
  • Leverage AI/ML to generate insights and recommendations for business actions, to reduce costs, to increase capabilities, to enhance controls, and to improve employee experiences. 
  • Drive internal development, promote reuse and partnership of AI/ML techniques and tools with groups across the firm, and leverage vendor solutions, as appropriate 
  • Partner with Workforce Technology to architect and implement scalable, cost effective, enterprise quality data and analytics systems
  • Ensure conformance with all applicable controls, policies, and procedures

Requirements

  • 7+ years of relevant experience in data science
  • Demonstrated management skills in leading data scientists
  • MA/MBA or PhD/ScD in quantitative discipline relating to data science or statistics
  • Expertise with modern AI/ML algorithms, techniques, software, and their practical application to build enterprise scale solutions
  • Practical experience with statistical data analysis and experimental design
  • Practical software development experience in collaborative project settings, including rapid prototyping and disciplined software development processes
  • Leadership and executive presence – demonstrated credibility as a thought leader and influencer
  • Strong project management skills – track record of driving execution and delivery 
  • Excellent communications skills – can concisely, clearly, and accurately share ideas
     

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Company Info.

JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase

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