Software Engineer III- SRE

Key Skills

Design, AWS, SLA, Aartificial intelligence, Machine learning techniques, Docker, Kubernetes-K8s, Grafana, DataDog, Site Reliability Engineering (SRE)

Job Description

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Banking - Securities Services Technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems. Defines and implement SLAs based on appropriate SLOs and SLIs, in collaboration with business users. Lead a culture of operational excellence, focusing on appropriate observability tooling (e.g. monitoring, logging, tracing, alerting).
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development. Partner with application engineering teams to prioritize reliability focused changes either based around observability tooling or application resiliency. Care deeply about blameless Root Cause Analysis/Post Mortems as well as following up to implement required changes.
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience operating, implementing and improving distributed & highly concurrent service-based architectures, including microservices, containerized services, and/or serverless architectures.
• Hands-on experience with container management and orchestration (using tools such as Docker and Kubernetes). Proven experience in maintaining scalability and resiliency of a complex environment. Proven experience in implementing advanced observability practices and techniques at scale.
• Experience in building out observability to continuously understand the health of systems, using OpenTelemetry and tools such as Grafana, Prometheus, Datadog, Cloudwatch, Splunk, Jaegar Tracing, X-Ray.
• Excellent understanding of managing a production incident, through to Root Cause Analysis/Post Mortem and implementation of RCA outcomes.
• A mindset geared towards a fantastic end-to-end engineering experience supported by excellent tooling and automation and testing.
• Hands-on experience managing platforms/systems on Public Cloud using tooling such as Terraform.
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• AWS preferred
• Exposure to cloud technologies

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.