SRE Application Support

JPMorgan Chase
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Job Description

There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.

As a Site Reliability Engineer III at JPMorgan Chase within the EP- Enterprise Voice and Video Team, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

  • Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
  • Resolves most nuances and determines appropriate escalation path
  • Executes conventional approaches to build or break down technical problems
  • Drives the daily activities supporting the standard capacity process applications
  • Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
  • Considers upstream/downstream data and systems or technical implications
  • Makes significant decisions for a project consisting of multiple technologies and application

Required qualifications, capabilities, and skills

  • Formal training or certification on site reliability engineering concepts and 3+ years applied experience
  • Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform
  • Proficient in at least one programming language such as Python, Java/Spring Boot, and .Net
  • Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
  • Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
  • Experience with continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform
  • Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
  • Familiarity with troubleshooting common networking technologies and issues
  • Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
  • Ability to proactively recognize road blocks and demonstrates interest in learning technology that facilitates innovation
  • Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
  • Ability to initiate and implement ideas to solve business problems

Preferred qualifications, capabilities, and skills

  • Bachelor of Engineering or Technology is preferred. ( BE / BTech)
  • Strong knowledge on Session Initiation Protocol ( SIP ) and Data Networking.
  • Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Company Info.

JPMorgan Chase

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City. JPMorgan Chase

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JPMorgan Chase is currently hiring Site Reliability Engineer Jobs in Bengaluru, Karnataka, India with average base salary of ₹90,000 - ₹250,000 / Month.

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