Data Center Operations Engineer

Key Skills

Big Data Technology, Cybersecurity, Data Engineering, Infrastructure as code, IT, Machine learning techniques, Microsoft Office suites, Operations

Job Description

As a Data Center Operations Engineer I, your mission is to support the day-to-day technology operations of JPMorgan Chase mission critical data centers. The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the 24x7 operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. This position is full-time, working with team members on a rotating shift providing coverage during daytime, overnight, weekend and holiday hours.

We are looking to fill both day and night shifts. Please be open to both or provide us with your preference.

This role requires a wide variety of strengths and capabilities, including:

• Ability to identify problems and clearly communicate strategic solutions to clients

• Desire to develop a working knowledge of change management, corporate IT audit processes, IT risk management, technical problem resolution, operations systems and data sources knowledge

• Strong initiative and desire to learn

• Able to effectively collaborate with team members and clients to achieve common goals

• Good knowledge of operating systems with the ability to carry out root cause analysis

• Working knowledge of Microsoft Office products

• Strong analytical and problem resolution skills

• Understanding of information technology concepts in a working or academic environment

• General knowledge of a physical IT infrastructure (server, networking, storage)

• Some understanding of network concepts (switching, routing, perimeter security)

• Some understanding of operating systems (Windows, Linux, AIX)

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 20 technology centers worldwide, our team of 50,000 technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $11B+ annual investment in technology enables us to hire people to create innovative solutions that will are transforming the financial services industry.

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans