Home Lending Sales Strategy Support Manager

Key Skills

Aartificial intelligence, Analytical and Problem solving, Data Analytics, Design, Effective communication skills, Leadership Skill, Machine learning techniques, Operations, Optimization, Planning and organization, Sales, Writing

Job Description

As a Sales Strategy Support Manager in the Consumer Home Lending Strategy team, you will be supporting a cross-functional team in designing and implementing strategic initiatives aimed at enhancing sales efficiency and effectiveness within the Consumer Originations and Home Lending team. Your role will involve close coordination and alignment with key stakeholders in Decision Sciences, Marketing, and Technology, as well as collaboration with our Sales team to execute strategies.

Job Responsibilities

• Organize, coordinate and synthesize key results and activities across the distribution strategy organization within the Home Lending Consumer Originations team
• Manage and guide key projects and initiatives in partnership with Field Sales leaders to ensure widespread adoption in sales behaviors across the country
• Gather, input and manipulate information for standard business purposes, including executive-level decks for review with Senior Executives
• Validate accuracy of data and assist with preparation, presentation and reporting
• Help solve problems and distribute updates/presentations across various stakeholder groups
• Actively look for ways to improve service to key partners and constituents (e.g. Field Sales teams)

Required qualifications, capabilities and skills

• Data Modeling and Data Analytics
• Decision Science, AI and Machine Learning knowledge/experience
• Experience in customer acquisition, sales operations, branch workforce planning, sales optimization, Salesforce, CRM Tool
• Strong process design skills and ability to independently translate an end-state vision for lead optimization and distribution into pragmatic execution / well-paced roadmap
• Robust problem-solving skills and analytical mindset to manage across multiple stakeholders, trade-offs, and constraints to ensure roadmap delivery
• Business analytics and the ability to represent executive level internal and external stakeholders
• Excellent communication skills - written and verbal

Hybrid Work Schedule - 3 days on-site / 2 days remote

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.