Leadership Edge Digital Learning Designer

Key Skills

Aartificial intelligence, CSS3, Design, Digital Marketing, Effective communication skills, HTML5, JavaScript, KPIs, Leadership Skill, Planning and organization, Project management

Job Description

Leadership Edge develops the firm’s 53,000 managers worldwide at all levels across each line of business, function and region to create a strong culture for 250,000+ employees across the firm. We bring learning to life through in-person, online programs and continuous development with innovative, experiential, social and formal methods of learning. Leadership Edge content covers a wide range of topics, for example: emotional intelligence, feedback and coaching, inclusive teams, and more. Through targeted open enrollment, Leadership Edge delivers the right learning experiences at the right time to managers and leaders of various proficiency levels.

You will report into the Head of Management Design and Content Management and will partner with the team on the design, management and ongoing evaluation of digital programs and development experiences, ensuring that the content is aligned to current needs and anticipating the future needs in our firm. You will also partner with Content Management and Learning Solutions teams to effectively execute our global programs and resources.

Job Responsibilities

• Demonstrates personal ability to develop trending digital learning content; maintains strong knowledge of industry innovations, social media trends and best practices, including video-first platforms, such as YouTube and TikTok
• Creates and drives the development of high-quality videos and graphics using industry applications (e.g., Storyline, Adobe Creative Cloud, (Premier Pro, Illustrator, Photoshop), Camtasia, After Effects, Adobe Animate)
• Employs design thinking, digital design, and agile development processes to drive learning retention which consider modern learner and social media trends
• Identifies performance trends, defines learning strategies, and oversees plans to implement solutions
• Oversees development and implementation of the learning strategy which may include project management, learning solution development, measurement and evaluation strategy development, and other key aspects
• Drives impactful learning products by considering modern learner and social media trends that effectively improve key performance indictors (KPIs)
• Contributes and works collaboratively in a team setting, iterates solutions, exhibits adaptability, and explores new tools/approaches to deliver solutions at the speed of the business

Required qualifications, capabilities, and skills

• Bachelor’s/Masters degree in Instructional/Digital Design Technology, Digital Media Design, Visual Communication, Graphic Design, User Experience/User Interface, Computer Science, Instructional Design and Digital Marketing
• 5+ years of experience in video production, graphic design, and other digital media solution development
• Strong attention to detail in developing and publishing learning solutions, and ensuring accuracy and quality of content, with knowledge of ADA and WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions
• Advocates for and leads change, including new approaches and processes, and challenges the status quo within the organization with an eye on innovation, efficiencies and controls
• Strong organizational, project and time management skills, with the ability to work effectively on multiple projects in a fast moving, deadline-driven and agile development environment

Preferred qualifications, capabilities and skills

• Experience with HTM5, CSS3, JavaScript (responsive development_, SCORM, xAPI, LTI, Gamification, Video/Audio Studio production and editing, Generative Predictive Text (using artificial intelligence), 3D Modeling, Figma, Microsoft Office Tools)
• Experience researching, evaluating, and prototyping emerging technologies/approaches and consult on potential application in learning
• Strong knowledge in educational technology, adult learning and educational best practices
• Certification in Digital Learning Design, a plus

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents and perspectives that they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. (If you are a US or Canadian applicant with a disability and wish to request an accommodation to complete the application process, please contact us by calling the Accessibility Line (US and Canada Only) 1-866-777-4690 and indicate the specifics of the assistance needed.)

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans