Manager, Business Insights & Analytics, WW Sales-Tech

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Job summary
This role can be based in Singapore or Australia.

Are you passionate about leading data teams, and eager to make broad business impact? Do you thrive in a fast-paced, sometimes ambiguous environment and enjoy transforming data into actionable recommendations? Are you obsessed about customers and data, and are you looking for an opportunity to combine the two? Here’s your opportunity! To meet the growing demand for Amazon Web Services, the World-Wide Commercial Sales - Technical Organization is expanding its Business Insights & Analytics team. This team is responsible for gathering, analyzing, and delivering insights from data and building tools that will help Solutions Architects and Customer Solutions Managers serve our customers better.

We are seeking a BIA leader who can operate with a startup mentality, and can lead a team of business analysts and/or business intelligence engineers to deliver sound, data-backed insights, identify areas of improvement, and suggest and implement solutions.

The ideal candidate will be highly analytical, excited about data mining and generate insights that will influence the direction the world-wide technical organization. You are responsible to define, own and drive the long-term data strategy. You play a key role in leading the development of reporting solutions and analytic insights used to lead decision making around resource allocation, program effectiveness, productivity analysis and business impact. You support the WW Sales Tech leadership team, and assist the rhythm of the business activities such as Monthly Business Reviews, and other cadenced reporting and metrics.

The successful candidate is an experienced manager with a passion for inventing and simplifying. You are analytical and possess a passion for working with data and developing insights. You empower data driven decision making through implementing principles of data mining, data modelling, and analytical skills to define and measure metrics for evaluating health of the business. You are able to communicate your view and get adhesion from your team, share your plans effectively with business stakeholders. This requires excellent business acumen and communication skills as well as the ability to work with business leaders to develop and define key business questions. The candidate will demonstrate critical analytical thinking, and ability to learn and explore new ways to address the business problems and deliver solutions.

Here are some other qualities we are looking for:

• Be great fun to work with. At Amazon, we have a credo of “Work hard. Have fun. Make history”. In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact.
• Display flexibility to manage shifting priorities and influence in the face of ambiguity. You will help create critical business process for a rapidly evolving organization
• Enjoy developing solutions for technical talent to achieve great things. You will have a passion for enabling cloud computing experts through your data products for a diverse and challenging set of customers.
• Have a strong understanding of solutions innovation. The ideal candidate will have past experience working with technical teams or similar role to support the operations of the business.

BASIC QUALIFICATIONS

• Bachelor’s degree in a quantitative area such as business, math, statistics, computer science, engineering or equivalent experience
• 10+ years of relevant experience in analytics, operations, business intelligence, or related field
• 5+ years of relevant work experience in a role requiring application of analytic skills to integrate data into operational/business planning
• Experience managing data-oriented teams (e.g. business analysis, business intelligence, etc.)
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business leaders and technical teams
• Ability to work cross-functionally, building and maintaining trust with stakeholders

PREFERRED QUALIFICATIONS

• MBA or Master’s degree in Computer Science, Engineering, Statistics, Mathematics or related field
• Experience working in large data warehouse environments
• Experience using AWS analytical services (e.g., Redshift, Data Pipeline, Machine Learning)
• Experience building self-service reporting solutions using business intelligence or data visualization software (e.g. Tableau, AWS Quicksight)