Associate Director, AI for Patient Engagement

Key Skills

Aartificial intelligence, Data science techniques, IT, Leadership Skill, Machine learning techniques, Management, Project management, US Healthcare Recruitment

Job Description

At J&J Innovative Medicine, what matters most is helping people live full and balanced lives. We focus on treating, curing, and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Please visit https://www.janssen.com/johnson-johnson-innovative-medicine for more information.

The Associate Director, AI for Patient Engagement will lead our AI driven transformation journey with a primary focus on elevating the patient solutions and experience through the strategic application of AI, data science, and advanced analytics for an outstanding, patient-focused fulfillment and adherence experience that delights the patient and positions JJIM with a sustained competitive advantage.

The candidate must have a strong business intuition, deep knowledge of healthcare industry, is a self-starter, and can adjust quickly to changing needs and priorities.

Key Responsibilities:

• Serve as the DRI and overall business product owner all Pan-Janssen advanced analytics and AI driven solutions for patient engagement.
• Collaborate with cross-functional teams across PECS (Patient experience & customer solutions), CIS (Commercial Insights & Strategy), brand sales and marketing, Media Excellence, Advanced Analytics, Data Science & Engineering, and IT, among others, to shape and evolve the patient solution roadmap.
• Lead the partnership with HCC, privacy, and legal to ensure that compliance and appropriate patient confidentiality is at the core of all solutions.
• Lead the team that identifies and quantifies the biggest patient pain points and drop-off points to support where/when/how to best intervene in helping patients start and stay on therapy.
• Based on insights generated from analytics, support recommendations for patient services solutions
• Lead the development of measurement framework and KPIs for the AI products for patient engagement.
• Lead the ongoing evaluation of data sets and methodologies to improve predictive capabilities.
• Provide strategic advice to senior leaders within the brands and PECS organization.

QUALIFICATIONS

Experience and Skills:

• A minimum of 5 years of relevant business experience in healthcare, analytics, data science, marketing, management consulting or related field is required.
• A minimum of a bachelor’s degree is required, master’s highly preferred.

Competencies:

• Experience using healthcare claims datasets, electronic health records, and specialty pharmacy data in patient analytics - including adherence, fulfillment effectiveness, line of therapy, persistence, and patient treatment pathways is required.
• Outstanding interpersonal relationship building and employee coaching and development skills and demonstrated ability to lead and develop a department is required.
• Ability to influence all levels of the organization and to engage across a broad range of business partners and functions is required.
• Track record in implementation of AI-driven initiatives within pharmaceutical industry, preferably in the patient support area is required.
• Knowledge of machine learning techniques (e.g. supervised, unsupervised, deep learning) and their real-world advantages and drawbacks is required.
• Capable of interpreting the results of predictive models, evaluating model performance, and translating findings into actionable insights aligned with brand strategy is required.
• Track record of strong project management and leadership skills, with the ability to influence and collaborate with cross-functional teams is required.
• Intellectual curiosity and passion to learn new things.

Other:

• This position is based in Titusville, NJ and will require up to 15% domestic travel
• The anticipated base pay range for this position is $135K to $202K USD.

At Johnson and Johnson, we reward results in competitive ways! This includes a rewarding patient first career, health and wellness benefits, paid time off, and 401(k) retirement savings with a generous company match. This role is also eligible for a competitive bonus that is based off employee’s performance.

Johnson and Johnson is an Equal Opportunity Employer committed to a diverse workforce. Johnson and Johnson will not discriminate against any worker or job applicant on the basis of race, color, religion, gender, gender identity, national origin, ancestry, age, sex, sexual orientation, gender identity, marital or civil partnership status, pregnancy, gender reassignment, non-job related mental or physical disability, genetic information, veteran status, military service, application for military service, or membership in any other category protected under law. Johnson and Johnson maintains a drug-free workplace.