IT Technical Lead – GHS Technical Product Owner

Key Skills

Agile methodologies, Big Data Technology, Confluence, Data Analytics, IT, JIRA, SaaS, SDLC, UX design

Job Description

At Johnson & Johnson Corporate Business Technology, we power J&J employees with technology to shape the future of healthcare. While serving as strategic problem solvers and innovators, we collaborate as trusted allies with leaders and partners across corporate functions, sectors, and regions, aligning business strategies with technology solutions against outcomes that matter. Through Expert Services and end-to-end product management we deliver exceptional user experiences as we simplify, strengthen, and automate the technologies employees use to get their jobs done. In CBT, we know we’ve done our job when the boundaries between CBT and our partners blur, and we deliver as ONE DIVERSE & UNITED TEAM with corporate functions including Human Resources, Total Rewards, Global Health Services, Finance, Global Services, Procurement, Legal, Health Care Compliance, Privacy, Corporate Affairs, Engineering & Property Services and Global Security.

As digital leaders, we shape J&J to lead in digital technology – savvy and capable of fulfilling its promise. The technology we are responsible for delivering fuels J&J as we strive to change the trajectory of health for humanity!

Are you looking for a role that provides global visibility and cross segment exposure? This portfolio covers product implementations and operational support in 2 critical domains in J&J HR: Compliance and Health Protection (including Pandemic response) and integrated health & well-being initiatives across Total Rewards laddering up to the 2025 Healthiest Workforce Goal.

You will partner with Occupational Health and Industrial Hygiene Technical Solution Leads and Business Product Owners (both globally and in regions) to deliver the next generation GHS and employee experience solutions across Global Health Services. You will collaborate with domain authorities across various IT departments, Digital Technologies Team, and Privacy/ Security on features & capabilities, ensuring digital initiatives are completed to requirements /budgets/timelines.

We are a customer and product centric team, where everything we do starts and ends with the customer!

Position Responsibilities:

In this role you will be accountable for collaborating with Technical and Business Product Owners within Occupational Health and Industrial Hygiene segments within Global Health Services (GHS), part of Corporate Business Technologies (CBT).

You will be accountable for the leading of support, administration, and improvement of Occupational Health (OH) and Industrial Hygiene (IH) software applications within the area of Environmental Health and Safety (EHS). You will be responsible for partnering with both Technical and Business product owner peers to define technical roadmaps and priorities of new/improved products, platforms, and features to support OH and IH. You will be responsible for partnering with digital technology partners for improving and/or implementing new HR digital solutions completing a unified vision across GHS technologies and global health user experiences.

• J&J digital technologies are a core focus, exercising experience in Mobile Technologies and mobile applications, data automation and integrations between digital platform, as well as big data analytics / metrics utilization to craft long term goals and strategies.
• A diverse product portfolio, with vision and employee engagement across the GHS ecosystem and its incorporation within Total Rewards, will provide key experiences in improving user experience and identifying alignments across various digital technology platforms.
• Innovation and forward thinking in the areas of digital wellbeing and health will provide opportunities for implementing new digital solutions, frameworks and strategies to shape the global health landscape, with emphasis in Occupational Health and Industrial Hygiene.
• Become part of J&J’s initiative to adopt a Culture of Health and to create the world’s healthiest workforce, supporting the digital technologies to execute on this vision!

We are seeking a dynamic candidate to become part of our team and make a difference within Global Health Services at J&J, helping to craft our journey in global health and empower our employees to change the trajectory of healthcare for humanity!

Qualifications

• A minimum of a Bachelor’s degree.
• A minimum of 5 years of professional experience.
• Experience working in Occupational Health and Industrial Hygiene domains, and experience working in technology platforms supporting Occupational Health and Industrial hygiene.
• Technical experience working in the Environmental Health and Safety (EHS) domain
• Digital Skills Experience, including but not limited to creating, implementing, and managing digital products, digital product support, and/ or Digital product Roadmaps.
• Experience with software development processes and support activities.
• Experience working in projects applying Agile and Waterfall methodology.
• Knowledge of software development and testing methodologies (SDLC).
• Excellent written, communication, interpersonal, liaison skills with the ability to work in a multi-cultural environment and communicate optimally with technical and non-technical audiences.

• Strong vendor management and collaboration skills in building positive relationships with all team members - within J&J and external customers, suppliers, and business.
• Demonstrable understanding of working in Data Privacy mandated, Compliance and Regulatory environments.
• Experience in managing implementation of new digital media platforms
• Demonstrable understanding of existing digital health and wellness products
• Experience in managing digital governance and establishing processes in keeping organizations adaptable and agile
• Shown knowledge and understanding of standard practices, digital technology, and supporting industry principles.
• Experience capturing digital requirements and translating them into a digital product vision by using expertise in product development, engineering, and UX.
• In-depth understanding of business processes and high-quality digital product delivery.
• Problem investigations and resolution ability for critical issues by bringing in teams together – both internal and external J&J vendors for operational incidents management.
• Digital Product experience:
• Understanding of customer journeys and customer experience.
• Foundational skills in data engineering, cybersecurity, intelligent automation, and emerging technologies.
• Highly collaborative working style, with demonstrable experience crafting strong cross-functional working relationships, building consensus, and working towards decisions across all levels of management.
• Partnering with digital SaaS vendors and integration experience.
• Experience in engineering the ALM/TLM cycles and upgrades with strong analytical skills to proactively recommend system improvements.
• Knowledge of Agile methodology and SDLC processes.

Preferred:

• Experience utilizing the Cority Environment Health and Safety application or other comparable EHS platforms.
• Experience in working as a product owner across multiple projects and business information systems.
• Experience with JIRA, XRAY, Roadmunk, confluence tools, and Microsoft tools.
• Scrum master or product owner certification.
• Passion for employee health & wellness and helping people improve their lives.
• Knowledge or experience of Global Health systems and services or processes in this space, or equivalent knowledge and product owner skills, are an excellent foundation for this position.
• A change Agent with a high tolerance for ambiguity.
• Excellent inter-personal, liaison skills with the ability to work in a multi-cultural environment.
• Effective communicator with both technical and non-technical audiences.
• Awareness of technologies used in the industry and by other leading global IT organizations to benchmark and use this information to develop new strategies and recommendations.
• Translate and apply long-term Vision and Mission into substantial action.