Associate Clinical Account Specialist – Dayton, OH - Biosense Webster, Inc.

Key Skills

Analytical and Problem solving, Business Process Management (BPM), Data science techniques, Design, Health and Safety, Mechanical

Job Description

At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world’s the most significant healthcare challenges. We leverage data, real-world insights, and creative minds to make life-changing healthcare products and medicines. With a reach of more than a billion people every day, there’s no limit to the impact you can make here. Are you ready to reimagine healthcare? 

Here, your career breakthroughs will change the future of health, in all the best ways. And you’ll change, too. You’ll be inspired, and you’ll inspire people across the world to change how they care for themselves and those they love. Amplify your impact. Join us! 

Atrial fibrillation (AFIB) is a quivering or irregular heartbeat (arrhythmia) that can lead to blood clots, stroke, heart failure and other heart-related complications. 20 million people around the world suffer from AFIB each year. 

Biosense Webster, Inc. is the global leader in the science of diagnosing and treating heart rhythm disorders. The company established its leadership in electrophysiology with the development of the first real-time, 3D cardiac mapping and navigation technology, as well as the first electrophysiology catheter. The introduction of the company’s CARTO® 3 System in 2009 revolutionized 3D mapping technology by increasing the accuracy, speed, and efficiency of the cardiac ablation procedure. 

Job Summary 

The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals. 

The base salary for this position is $70,000. 

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.  Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits 

The Company maintains highly competitive, performance-based compensation programs.  Under current guidelines, this position is eligible for an annual performance bonus. 

The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year.  Bonuses are awarded at the Company’s discretion on an individual basis. 

This position is eligible for a company car through the Company’s FLEET program. 

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans.  Additional information can be found through the link below: https://www.careers.jnj.com/employee-benefits 

Position Components 

Under (e.g. limited supervision, general direction, etc.) and in accordance with all applicable federal, state and local laws/regulations and corporate Johnson & Johnson, procedures and guidelines, the ACAS will: 

Attend all portions of the ACAS fellowship training program without exception.

· Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training. 

• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. 

Prioritize and appropriately respond to requests in a high-stress environment.

Maintain composure and problem-solving focus during stressful interactions.

Respond daily to requests by email and voicemail.

· Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners 

• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition. 
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures. 

Qualifications

Qualifications: 

A minimum of Bachelor’s degree is required by June 2024

 OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate’s degree

OR a minimum of 1 year of EP mapping experience with an Associate’s degree is required

OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor’s degree is required

OR exiting a branch of the US military with an Associate’s degree is required

Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields:

· Biology

• Biochemistry
• Cardiac Function & Interventional Technology
• Chemistry: Polymers/Materials Science
• Computer Science
• Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering
• Health Sciences 
• Kinesiology
• Informatics and/or Data Science
• Pharmaceutical Science
• Physics
• Technical Design: Industrial Design/Product Design