Degree in Business Informatics
Business Process Management (BPM), D3.js, Data Analytics, Data science techniques, Planning and organization, Python Programming, R Programming, SQL, Statistics, Tableau
The AppleCare Digital team is looking for an outstanding Data Analyst to be a part of it’s Insights Analytics team. The Insights Analytics team focuses on identifying, analyzing, and investigating trends and anomalies, performing deep dive analyses on open-ended analytical questions, data storytelling, producing executive reporting and insights, and supporting product launches at Apple. The ideal candidate has a strong analytical mentality, business and customer understanding, and a passion for uncovering practical insights from sophisticated data sets. The person in this position will partner with Data Science and Data Engineering teams as well as various business teams within AppleCare Digital to generate business critical insights and drive value across the larger AppleCare organisation.
Key Qualifications
Description
- Perform end-to-end analyses across all AppleCare touch points, including data gathering from large and complex data sets, data processing, and analyses. - Conduct in-depth analysis of user behavior, customer journeys and other relevant metrics to understand the effectiveness of digital initiatives and identify areas for improvement. - Present findings from analytics and research and make recommendations to leadership and multi-functional business partners. - Provide insights to executive leadership and business partners on anomalies and trends. - Find opportunities for enhancing customer satisfaction scores and reducing customer friction points across AppleCare touch points. - Work with business partners to refine business, operational, and customer metrics. - Stay up-to-date with industry trends, emerging technologies, and standard processes in digital analytics, and proactively find opportunities for innovation and improvement.
Education & Experience
Masters/Bachelors degree in information management, computer science, statistics, economics or business management and related fields
Headquartered in Cupertino, California, Apple Inc. is a multinational technology company that focuses on producing consumer electronics, software, and online services. It holds the distinction of being the world's largest technology company by revenue and the world's biggest company by market capitalization as of June 2022. Apple is the second-largest mobile phone manufacturer and the fourth-largest personal computer vendor by unit sales.
Shanghai, Shanghai, China
2-4 year
Cupertino, CA, USA
2-4 year
Seattle, WA, USA
2-4 year
Seattle, WA, USA
0-2 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
0-2 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
New York, NY, USA
0-2 year
Cupertino, CA, USA
4-6 year
Herzliya, Israel
2-4 year
Herzliya, Israel
0-2 year
Cambridge, UK
2-4 year
Cupertino, CA, USA
0-2 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Culver City, CA, USA
12-14 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
6-8 year
Seattle, WA, USA
2-4 year
Beijing, China
2-4 year
Cupertino, CA, USA
8-10 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Shanghai, China
2-4 year
Shanghai, China
2-4 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
10-12 year
Cupertino, CA, USA
12-14 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
10-12 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
6-8 year
Seattle, WA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Sydney NSW, Australia
0-2 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
8-10 year
Shanghai, China
0-2 year
Zürich, Switzerland
0-2 year
Seattle, WA, USA
0-2 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
2-4 year
Madrid, Spain
4-6 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
6-8 year
Seattle, WA, USA
2-4 year
Stuttgart, Baden-Württemberg, Germany
4-6 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
6-8 year
Austin, TX, USA
2-4 year
Cupertino, CA, USA
6-8 year
Beijing, China
4-6 year
Seattle, WA, USA
10-12 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
6-8 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
8-10 year
Cupertino, CA, USA
8-10 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
8-10 year
Seattle, WA, USA
6-8 year
Cambridge, UK
0-2 year
Beijing, China
0-2 year
Seattle, WA, USA
4-6 year
Seattle, WA, USA
8-10 year
Seattle, WA, USA
4-6 year
Beijing, China
0-2 year
Cupertino, CA, USA
6-8 year
Cupertino, CA, USA
4-6 year
Nanshan, Shenzhen, Guangdong Province, China
0-2 year
San Francisco, CA, USA
4-6 year
Zürich, Switzerland
0-2 year
Pittsburgh, PA, USA
4-6 year
Cambridge, MA, USA
2-4 year
Cupertino, CA, USA
8-10 year
Cupertino, CA, USA
4-6 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Cupertino, CA, USA
6-8 year
Nanshan, Shenzhen, Guangdong Province, China
0-2 year
Cupertino, CA, USA
4-6 year
Seattle, WA, USA
4-6 year
Zürich, Switzerland
4-6 year
Beijing, China
4-6 year
Cupertino, CA, USA
2-4 year
Cupertino, CA, USA
2-4 year
Munich, Bavaria, Germany
4-6 year
Austin, TX, USA; Campbell, CA, USA; Cerritos, CA, USA; Costa Mesa, CA, USA; Cupertino, CA, USA; East Palo Alto, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA; Los Gatos, CA, USA; Manhattan Beach, CA, USA; Milpitas, CA, USA; Mountain View, CA, USA; Palo Alto, CA, USA; Pasadena, CA, USA; San Jose, CA, USA; San Marcos, TX, USA; Santa Clara, CA, USA; Santa Monica, CA, USA; Stanford, NY, USA; Sunnyvale, CA, USA
0-2 year
Austin, TX, USA; Campbell, CA, USA; Cerritos, CA, USA; Costa Mesa, CA, USA; Cupertino, CA, USA; East Palo Alto, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA; Los Gatos, CA, USA
4-6 year
Culver City, CA, USA; San Diego, CA, USA; Seattle, WA, USA
2-4 year
New York, NY, USA; San Diego, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; New York, NY, USA; San Francisco, CA, USA; Seattle, WA, USA
2-4 year
Boulder, CO, USA; Cupertino, CA, USA; Seattle, WA, USA
2-4 year
Austin, TX, USA; Cupertino, CA, USA
8-10 year
Cupertino, CA, USA; Portland, OR, USA; Seattle, WA, USA
10-12 year
Cupertino, CA, USA; San Francisco, CA, USA; Seattle, WA, USA
4-6 year
Boulder, CO, USA; Cupertino, CA, USA; Seattle, WA, USA
2-4 year
Culver City, CA, USA; New York, NY, USA; Raleigh, NC, USA
0-2 year
Pittsburgh, PA, USA; San Francisco, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
8-10 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; New York, NY, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
New York, NY, USA; Seattle, WA, USA
4-6 year
New York, NY, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
2-4 year
Shenzhen, China; Shanghai, China
0-2 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
10-12 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
8-10 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Austin, TX, USA; Seattle, WA, USA
2-4 year
Cupertino, CA, USA
10-12 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
10-12 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Beijing, China; Shanghai, China
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; New York, NY, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
2-4 year
Cupertino, CA, USA; Seattle, WA, USA
10-12 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
10-12 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
6-8 year
Cupertino, CA, USA; Seattle, WA, USA
4-6 year