AIML - User Research Assistant

Key Skills

Aartificial intelligence, Effective communication skills, Leadership Skill, Machine learning techniques, Management

Job Description

At Apple, we strive to achieve surprise and delight for every one of our millions of customers around the world. We are currently looking for a User Research Assistant to join the AIML User Research team. You will assist and support researchers in study planning, execution, and analysis to enable the team to run an efficient and effective research program. You possess outstanding interpersonal communication skills, creative problem solving, high attention to detail, and a commitment to conducting impactful research in support of our product teams and customers.

Imagine what you could do here. At Apple, new ideas have a way of becoming products, services, and customer experiences very quickly. Every single day, people do amazing things at Apple. Do you want to impact billions of users by contributing to extraordinary products? You will become part of a dedicated team that furthers product design, usability and innovation. Bring passion and dedication to this role and there's no telling what you could accomplish.

Key Qualifications

• Previous work experience requiring high engagement with people
• Qualitative user research experience including moderating studies, interviewing, and interacting with participants, ideally in-person and remote
• Previous experience managing multiple projects of different complexity simultaneously
• Previous experience with participant data management is preferred
• Previous study annotation and data handling experience is a plus
• High attention to detail and ownership
• Strong communication skills with participants, team members, partners, and leadership
• Ability to problem solve and create processes and tools to increase efficiency
• Familiarity with Apple products and ecosystem is a plus

- Recruit and schedule participants for user studies

- Ensure appropriate participant compliance with study protocols

- Engage and communicate with participants before, during, and after studies

- Setup and break down study session areas

- Help ensure study materials, devices, and software will be ready for each study and participant

- Assist with study facilitation, such as recording, note taking, and data collection

- Assist with data review and clean-up

- Assist with preparing and communicating results to partner teams and archiving results

- Help troubleshoot and maintain study lab equipment

- Track and report on the status of a portfolio of projects in progress

Education & Experience

Bachelor's degree required, with major or concentration in human factors, cognitive or experimental psychology, human-computer interaction or related field OR equivalent in relevant experience

Pay & Benefits

• At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $138,900 and $208,300, and your base pay will depend on your skills, qualifications, experience, and location.