Solutions Consultant, Technical Validation

Key Skills

Data science techniques, Digital Marketing, Effective communication skills, Enterprise Architect, IT, Java Programming, Planning and organization, PowerBI, Presentation skills, Python Programming, Sales, SQL, Tableau, Writing

Job Description

We are a cross-regional team of Solutions Consultants, Data Architects & technologists that support the field organization in pre-sales solution positioning and evaluation.

Our ability to deliver ground-breaking engagements relies heavily on teamwork and alignment with the broader ecosystem at Adobe among sellers, support teams, services, products, etc. Through deliveries of services, including Proofs of Concepts (POC), Hands-on Labs (HOL), and Customized Demos, we strive to build customer confidence in the technical advantages of Adobe's Digital Experience Solutions and secure the technical win for our sales team.

The Opportunity

As a team of Solution Consultants, we deliver engaging experiences with customers and prospects as they seek to evaluate how Adobe Experience Platform (AEP) can help achieve their marketing needs. In this technical pre-sales specialist role, you will recommend technical and strategic solutions with a path to implement regarding the functionality of AEP’s Real-Time Customer Data Platform and Customer Journey Analytics for both B2C & B2B industries. Generally, the interactive discovery process will lead to demo development, customer workshops, and/or limited technology deployments in a POC and/or HOL-style workshop to achieve technical wins.

What you’ll do

• Deliver inspirational engagements for customers showcasing key features and functionality of Adobe Experience Platform and Application Services.
• Learn the Technical Validation Team’s various pre-sales customer offerings and be able to prescribe the most impactful solution.
• Assemble and interpret client requirements into practical solutions & use cases within the platform.
• For HOLs, you will coordinate with sellers, solutions consultants & your teammates on technical & strategic prep, delivery, and follow-ups for AEP’s high(est) demand pre-sales solution.
• You should be comfortable and eager to present to customers, as HOLs are customer-facing workshops.
• For POCs, you will apply your strategic and technical data expertise to lead teams to craft and implement POC use cases demonstrating AEP and Adobe Experience Cloud (e.g., RTCDP, Audience Manager) integrations in a fast-paced environment.
• Partner with Adobe teams, customers, partners, and prospects to define the objectives of a POC and align on solution design, scope, and timing to drive compelling solutions
• Configure use cases for a complete end-to-end POC to showcase technology and value.

What you need to succeed

• Experience crafting customer-centric datasets (i.e., CRM, Call Center, Marketing, Offline, Point of Sale, etc.)
• Expertise in strategy around data collection, Identity Management, and activating on use cases using the Customer Data Platform (Adobe RTCDP preferred)
• 2+ years’ experience working in web analytics or a related field
• Experience with data warehouse concepts & reporting technologies (i.e., Tableau, PowerBI), ETL tools (i.e., Informatica, Unifi, SnapLogic), and familiarity with SQL
• Experience working with APIs or an API testing framework such as Postman
• Experience writing User Stories and Use Cases to detail requirements
• Demonstrate exceptional social skills and the ability to lead simultaneous projects for multiple customers
• Superb communication skills (written, verbal, and interpersonal) and ability to communicate with both business and IT technical staff, including IT and Business management.
• A degree or equivalent experience in Computer Science, Information Systems, Data Science, or a related field
• Willingness to travel up to 25%

Special Consideration Skills and Knowledge

• Hands-on experience with Adobe Digital Experience solutions or other competing CDP solutions.
• Tag Management and other data collection solutions
• Strong oral, written, and presentation skills. Experience addressing people at all levels in the organization and all geographies.
• Digital Analytics or Digital Marketing
• Experience in any of the following roles: Technical Sales Consultants, Solution Architects, Enterprise Architects
• Experience in programming languages (e.g., Python, Java)
• Showcase presentation skills to collaborate with the Sales team & lead customers to a successful outcome.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists (http://www.adobe.com/careers/awards.html). You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In (http://www.youtube.com/watch?v=hmL6uQZhYhw&list=UUlDSu3-Y4-BfI08784K-P4g&feature=share&index=1) approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog (http://blogs.adobe.com/adobelife/) and explore the meaningful benefits (http://benefits.adobe.com/) we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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