2024 University Graduate - Experience Researcher 3

Key Skills

Adobe Analytics, Adobe Creative Suite, Analytical and Problem solving, Design, Effective communication skills, Generative AI, Planning and organization, Presentation skills, Product Management, UX design

Job Description

Position: 2024 University Graduate - Experience Researcher, EUXRP30

Business Unit: Adobe Design Research & Strategy

Location: San Francisco

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands— everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create appealing and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to crafting exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new insights can come from everywhere in the organization, and we know the next big idea could be yours.

The Opportunity

Do you have an interest in understanding how people think and behave? On the Design Research & Strategy team, our mission is to lay a user-centered and data-driven foundation for Adobe product design and development. We are seeking an Experience Researcher with a passion for building tools to amplify human creative expression to guide our product teams through a variety of research methods.

What You’ll Do 

• Assess a project’s scope, brainstorm appropriate research questions, and identify appropriate research method/s.
• Run research studies from start to finish, including; developing a realistic research plan and materials, recruiting participants, and synthesizing data into findings.
• Advocate for the customer by articulating your research findings and product ideas through clear and insightful presentations.
•  Build partnerships with different roles across the product team to understand and influence business goals, system architecture, and product designs.

What You Need to Succeed 

• An undergraduate degree from a 4-year, accredited institution
• Proven track record to use multiple research methods, and ability to explain the rationale for using each one.
• Able to handle areas (user/product/domain) that may be ambiguous or ill-defined.
• An understanding of the product life cycle and can time research to have maximum impact.
• Awareness of UX industry trends, incorporating new research techniques when appropriate.
• Strong organizational, planning, and time management skills.
• Willingness/ability to question the face-value interpretation of assumptions and others’ interpretations of data.
• A self-starter when it comes to problem solving, requiring only minimal help from a manager or research lead.
• Can collaborate optimally across all project roles (design, research, product management, engineering, etc.).
• Don’t just summarize study data, but go one step further to identify relevant user needs and/or product issues.
• Can proactively identify and communicate clear product solutions based on these findings.
• Ability to clearly articulate ideas to others, sometimes in various ways to meet the needs of different recipients (reports, user profiles, scenarios, etc.).
• Experience presenting work to your immediate project team and at the management level.

Nice to Have:

• Experience conducting research about creative workflows, especially those including Generative AI
• Experience working in an industry setting where you collaborated with designers, product managers, or engineers.
• An advanced degree in psychology, anthropology, data science, linguistics, or a related field.
• Familiarity with or curiosity about Adobe’s creative (Photoshop, InDesign, Illustrator), document (Acrobat, PDF), and/or Experience (Analytics, AEM, etc,) tools.

If you’re looking to make an impact, Adobe’s the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $95,600 -- $174,300 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.