Director, Data Science (Membership & Marketing Ana...

Key Skills

Data science techniques, Marketing analytics, Marketing Strategy, Project management

Job Description

Position Summary...

What you'll do...

Working at Sam’s Club means a career without boundaries. There’s always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work. Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you’ll quickly find that we’re a company that wants you to feel comfortable bringing your whole self to work. A career at Sam’s Club is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

The Director, Membership & Marketing Analytics serves as a key strategic partner to the cross-functional team and oversees development and application of marketing analytics capabilities by leading Analytics while partnering closely with the Business, Product & Technology teams (4-in-a-box structure). This position has the overall responsibility of providing business intelligence & insights to business stakeholders in Sam’s Club Membership & Marketing. Leading and developing a team of analytics, forecasting and data science professionals, partnering with business stakeholders to address business questions and business needs with data and insights. 

As a Director of Membership & Marketing Analytics, you’ll make an impact through:

Business Thought Partnership: Provide thought leadership and counsel to stakeholders in defining the problem statement, exploring possible solutions to address business questions. Translate business requirements into strategies, initiatives and projects, align them to business strategy and objectives. 

Membership Strategy: Lead a team responsible for forecasting membership KPIs on a monthly basis, matching actual performance against the forecast, and providing Macro/Micro insights to the business teams and leadership in order to understand drivers of performance relative to goals.

Analytic solution / business insights development: Lead the connection to the Membership and Marketing teams, to enable end-to-end (i.e. pre to post launch) understanding of campaigns.

Measurement Methodologies: Identify proactive opportunities to evolve measurement methodologies to enable teams to move more efficiently and effectively, and lead these measurement initiatives across Marketing (e.g. forecasting, Marketing Mix, Promotion effectiveness planning, etc.).

Partner with Marketing and CRM: Identify spend optimization opportunities across channels based on Attribution models and ROI.

Developing high-performance team: Train and develop reporting team on technical and professional skills. Conduct on-the-job training for staffs. Role model company’s value and inspire leadership. Guide and coach reporting team on career development.

You’ll sweep us off our feet if you are:

• Curious: You stay up to date with the latest technology developments in the data science community and are excited to enable high-impact outcomes in the face of complex problems and large datasets.

• Bold with a bias for action: You’re a doer, thriving on the challenges of delivering hardened and optimized models as part of production systems.

• Technically strong and high-performing individual with excellent communication skills, a proven analytical mindset, and customer focus.

• Industry knowledge of the retail space, with a keen interest in keeping up to date on the latest happenings in this space.

Preferred Qualifications:

• Bachelor’s degree in business, marketing, analytics, data science, or related field required. Master’s degree preferred.

• 8+ years of professional experience in roles focused on adding value through building analytical solutions and products for complex, cross functional business problems.

• Knowledge of high-end analytical tools for forecasting, attribution and marketing mix models

• Passion for understanding business challenges and delivering solid solutions.

• Experienced in taking complex data and information from reporting teams and synthesizing into meaningful insights and clear story for leadership in PowerPoint.

• Excellent planning and project management skills.

• A highly motivated leader with the ability to devise solutions in unstructured situations.

• Succeeds in fast-moving environment, effectively balancing a variety of fast-turn deliverables, working with various constituents.

• Retail industry experience will be a plus.

Location: This position will be based out of Walmart and Sam’s Club Corporate Headquarters in Bentonville, Arkansas. Learn what makes Bentonville click @https://www.visitbentonville.com/

Relocation assistance provided for candidates that meet the Walmart Relocation policy guidelines.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 6 years' experience in an analytics related field.

Option 2: Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 4 years' experience in an analytics related field.

Option 3: 8 years' experience in an analytics or related field

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch)

Primary Location...

2101 SE SIMPLE SAVINGS DR, BENTONVILLE, AR 72712-4304, United States of America

About Sam's Club

Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.

Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.

Sam’s Club is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.