Braintree Business Intelligence Analyst

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 392 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

The Braintree Business Analyst is responsible for the execution and oversight of operational processes related to merchant funding and month end close processes. The Business Analyst will assist in managing the day-to-day operation and problem solving of the team, which includes reconciling differences between internal and bank data, troubleshooting merchant disbursement questions, working to issue credits and debits, and investigating Braintree merchant funding losses. The Business Analyst will also assist in the monthly gateway billing and losses reporting processes, and test new product features. Lastly, the Analyst will be responsible for assisting the Accounting team with answering questions related to their month end close process.

SPECIFIC DUTIES 

• Work cross functionally with FinOps, Sox, Compliance, and Product teams to constantly refine and optimize controls – including looking for ways to make them automated and preventative. 
• Assist in the management of day-to-day team operations and problem solving in the process of merchant funding. Implement bank account updates, pricing changes, risk hold removals and releases. Perform reconciliation analysis and research daily variances between bank data and internal data.
• Provide support of the manual billing process for all gateway merchants. Ensure accurate calculations of merchants on tiered billing pricing structures, debit merchants accordingly and report gateway-only billing revenue to Finance.
• Fund and report Braintree’s merchant transaction losses. Work with Risk team and banking partners across US, EU, and APAC to reconcile, pay and report merchant funding losses on a monthly basis. 
• Partner with Braintree Risk and Merchant Support teams on the resolution of process flaws, system bugs or other operational issues adversely impacting merchant funding. Assist development with new product launches and market expansions that impact merchant funding processes. 
• Assist Accounting team with managing and coordinating the month end close process. Support preparation of monthly reporting packages for department managers.
• Engage with business partners to send wire and debit payments to merchants.
• Work with a high degree of initiative to identify and recommend process improvement opportunities in the areas of reporting, reconciliation, pricing and accounting.

REQUIRED PERFORMANCE

• Perform at a Meets or Exceeds expectations level for all specific duties outlined above.
• Demonstrate a solid understanding of Braintree’s business products, transactions, systems and related merchant funding process flows. Understand the funding implications from the transaction level, to the reconciliation level and then up to the general ledger of various money movement accounts.
• Demonstrate a high level of job discretion. Performance is evaluated against the ability to adhere to the PayPal values and behaviors including exercising good judgment, demonstrating a desire and ability to make good decisions, displaying a heightened level of accountability, demonstrating a sense of responsibility, confidentiality and professionalism.
• Maintain the highest level of teamwork, by incorporating a positive attitude, being supportive in words and actions, embodying the core values of Braintree and PayPal and communicating appropriately with all levels both within the existing team & anyone outside the direct reporting structure.
• Maintain a high level of commitment, which includes more than just performing accountabilities, as assigned. This includes requesting additional responsibilities, volunteering for special projects, identifying oneself as a go-to individual, displaying flexibility with change and a passion for the product and company.

JOB QUALIFICATIONS

1. Education

• Bachelors Degree in Finance, Accounting, or Economics required.

1. Experience

• 3+ years relevant work experience in financial operations, accounting, or controllership preferred
• Proficient in Microsoft Office products, primarily Excel (intermediate level of expertise working with Excel pivot tables, v-lookup and filters strongly desired)
• Experience with banking systems, SAP, other external systems and software a plus (reconciliation tools, data warehouse, etc.)
• Previous SQL experience a plus
• Financial institution or payments industry experience a plus

1. Knowledge, Skills, and Abilities

• Strong analytical, research, problem solving and critical thinking skills.
• Strong financial statement and accounting knowledge.
• Strong attention to detail and organizational skills, with the ability to manage a variety of primary duties as well as actively contribute to new projects.
• Well-developed sense of urgency and follow through.
• Energy and desire to thrive in a fast-paced organization; ability to handle multiple projects under pressure. 
• Ability to work flexible hours.
• Strong communication skills - including ability to listen to the needs of others and comprehend complex matters, articulate issues in a clear and concise manner, and present findings as well as recommendations in both oral and written presentations to all levels in the organization
• Ability to learn and adapt to new product flows and software technologies.
• Ability to adhere to the highest ethical standards including honesty, integrity.
• Strong sense of dedication to the Company and the team.

The above statements are intended to describe the general nature of work being performed by the employees assigned to this classification. They are not an exhaustive list of all the responsibilities, duties, and skills required of employees so classified.