Student CAI Developer

Key Skills

Aartificial intelligence, Analytical and Problem solving, AWS, Azure, Confluence, Continuous Integration & Continuous Delivery - CI/CD, Data science techniques, Google Cloud Platform (GCP), JIRA, Machine learning techniques, MongoDB, MySQL, Node.js, Python Programming

Job Description

The CCS CAI DevOps team within the CCS team delivers robotics chat and voice solutions for Allianz group standard contact center platforms. The CCS CAI DevOps team is currently building a global expert group driving design, implementation and operations of the environment. 

As the ideal candidate, you are eager to support driving the technology evolution over following the beaten path and regard highly qualified colleagues not as competition, but as a learning opportunity.

If you show a knowledge and passion for working with the Cognigy AI platform using Node.js and excel in pinpoint key challenges when integrating with other systems, this is the job for you!

We are looking for a student who is interested in working with AI Applications and developing and integrating Data Science solutions.

If you have a passion for the newest technologies and you enjoy bringing them into our everyday lives in the form of Chat- and VoiceBots, we are waiting for you!

You will

• Support in the development and integration for the Cognigy AI platform using Node.js
• Together with the team, write new and improve existing services for the conversational platform
• Collaborate with the team to create and maintain a CI/CD pipeline for the extension development process
• Participate in design and development discussions with bot designers, architect(s) and other stakeholders to ensure alignment with enterprise guidelines and standards
• Document work and ensure code quality through unit-testing and code reviews
• Consult with customers who write their own extensions and review them to ensure their combability and adherence to our guidelines
• Participate actively in knowledge sharing activities like communities of practice, and/or other knowledge exchanges.

• Support the Dev Squad in the services / service delivery according to service lifecycle management. Be involved in the creation and debugging of the services.
• Working in the agile team using methods like Scrum / DevOps to ensure End-to-End Responsibility for the Service
• Support the team in the consulting for technical implementation projects
• Support in the steering of 3rd party suppliers

Your Skills

• Communication – Exhibits excellent communication skills, experience facilitating and supporting communication amongst stakeholders. Able to ensure information is distributed within the project.
• Analytical – Able to synthesize complex and diverse information, collect and interpret data, and design work flows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes

  information efficiently, developing alternative and innovative solutions. Works well in group problem solving situations and uses reason even when dealing with emotional topics.

• Quality of Work – Demonstrable attention to detail, including accuracy and thoroughness of work completed. Always looking for ways to improve and promote quality. Applies feedback to improve performance of self and others.
• Adaptability – Able to adapt to changes in the work environment. Competent at managing competing demands, including changing approach or method to best fit the situation and resources at hand. Able to deal with frequent change, delays, or unexpected events.
• Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment while able to support and explain reasoning for decisions. Includes appropriate people in decision-making process to ensure timely decisions can be made.
• Planning/Organizing - Prioritizes and plans work activities to make efficient use of time. Able to plan for additional resources when needed, set achievable goals and objectives, organize schedules and tasks for others, and develop realistic action plans.
• Dependability and Commitment - Follows instructions, responds to direction from management, and takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan in advance of deadlines.
• Coding – Understand code and is able to review it. Able to code if necessary.
• API Development – Development of real-time, high resilient, fault tolerant rapid response Interfaces to Allianz Business Applications.
• Machine Learning and Data Science

Credentials & Experience

• Minimum completed Bachelor’s degree in engineering, mathematics, computer science or similar
• First experience in working with backend services
• Coding skills in Node.js and Python and experience from your studies with databases technologies such as MongoDB, MySQL or similar databases
• Experience with data science applications as well with Azure Cognitive Services (STT, TTS) is a plus
• Experience with Azure cloud environments or comparable (AWS, GCP)
• Experience with versioning tools like GitHub
• Familiar with Jira and Confluence
• Experience in collaborating with international teams in a multicultural environments
• Ability to work in a high-paced team environment with different skillsets
• Excellent problem-solving skills and the ability to work independently or as part of a team

Languages

• English (fluent)
• German, Spanish or other languages would be a plus

Your Benefits

• Steady job, you'll get a permanent contract since the first day.
• Competitive salary.
• Fringe benefits: meal and supplies compensation, life and accident insurance, private pension plan and studies fund. We also offer discounts on other products from the company and shares as well as a Christmas gift card among others. Dare to discover a world of benefits!
• Free Birthday day!
• Actual work-life balance policies: entry-leave flexibility of 2 hours every day, reduced schedule on Fridays and during the summer, 26 holiday days per year, recoverable working hours, as well as, hybrid workplace model.
• Career development: Digital learning platforms, mentoring programs and training sessions give employees the opportunity for personal and professional development.

33638 | Computer and technological engineering | Student | na | Allianz Technology | Full time or part time | Temporary

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life.