Senior Analyst

Key Skills

Data science techniques, Data Visualization, Effective communication skills, Looker, SQL, Statistics

Job Description

The role will leverage top class analytical skills spanning from insights generation to experimentation (using our vast Disney+ data), excellent communication skills, and the ability to understand and support business needs.

This position requires someone to work from our Hammersmith offices 4 days a week.

Areas of Responsibility

• Deliver timely analysis and insight to support the Subscriber Growth functions in EMEA (customer acquisition, in-app merchandising, product, retention and engagement), to measure initiatives and proactively identify growth opportunities amongst subscribers / future subscribers. Deliver this through identifying and then applying the right tools and techniques for each piece of analysis
• Present clear results with insights, related implications and actions to a variety of stakeholders.
• Support training of teams to adopt self-serve and interpret data insights, encouraging a data-led decision making mindset
• Be proactive in identifying opportunities to improve processes and creating new ones, acknowledging opportunities when automatable scalable solutions are required and when one off analytics is best placed
• Scope out and aid implementation of tests where relevant. Define success metrics, ensuring robust statistical results
• Develop relationships across the Analytics and business teams at regional and local level, in particular the Subscriber Growth team, including Performance Marketing and Customer Management, as well as within the global Analytics team to align on key priorities and targets
• Closely manage requests coming through, liaising with stakeholders to deliver analysis in a timely, manageable manner

Areas of Accountability

Manager + Senior Manager, Subscriber Growth Analytics EMEA

Subscriber Growth EMEA team (customer acquisition, in-app merchandising, and retention and engagement)

VP Subscriber Growth

VP Analytics & Insight

Experience and Professional Qualifications Required

• ·5+ years of analytical insight experience
• ·Extensive experience using SQL essential
• ·Python/R or other statistical programming language experience a plus
• ·Bachelor’s degree in a quantitative field including Marketing, Economics, Business, Mathematics, Statistics, Data Science, Engineering, Physics, Chemistry or Social Science graduate degree preferred
• ·Experience in data visualization and dashboard development (we use Looker)
• Understanding of statistics concepts (e.g., propensity modelling, hypothesis testing, regression analysis) required, with practical application experience preferred

Skills & Competencies Required

• Top class analytical mindset, with ability to QA others’ work and ensure consistent and robust work is delivered (including through others), being able to draw on the wide range of analytical tools and types of insight available
• Have a demonstrated history of translating complex data sets into clear and actionable narratives and communicate opportunities and challenges to stakeholders
• Flexibility in approach, taking creative approaches to getting results where necessary
• Ability to think strategically, analyse and interpret market and consumer data
• Strong communication, influencing and relationship building skills
• Experience of working collaboratively across international organisations
• Ability to work autonomously
• Skilled at prioritising and managing multiple project schedules and deadlines that run simultaneously
• Diplomatic and tactful
• Positive, collaborative, with an energetic attitude, passionate about being a team player

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: Disney Entertainment, ESPN, Disney Parks, and Experiences and Products. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.