Decision Science Product Consultant (PH)

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

The Disney Decision Science + Integration (DDSI) organization provides internal consulting services for clients across The Walt Disney Company including the Disney Parks, Experiences and Products segment which include Parks & Resorts both domestic and international, Consumer Products and Disney Signature Experiences as well as the Disney Media & Entertainment Distribution segment which include Studios Content (Disney Theatrical Group), General Entertainment Content, and ESPN and Sports Content.

The Decision Science Product team in DDSI leverages advanced analytics, technology, optimization, statistical, and econometric modeling to explore opportunities, shape business decisions, and drive business value. Our work includes conceptualizing new solutions, solution design and development, partnering with decision scientists, data engineers, and application developers, implementation (and integration with business processes), and ongoing business support to maximize profitability and improve the value proposition for our Guests, Cast Members, and Shareholders.

DDSI seeks data-driven and business-minded Cast Members who are passionate about learning our client’s businesses, forming relationships with key partners, and driving value through the tactical and strategic use of data and analytics. You will support development and improvement of existing solutions by scoping, implementing, and testing enhancements in order to address business problems. You should enjoy connecting with clients to brainstorm ways to better support business decisions; being a thought partner in analytical settings; designing and building data visualization dashboards; and developing, managing and improving analytical solutions.

Responsibilities:

• Internal Consultant – You will act as a Company-wide consultant, with particular focus on Food and Beverage Revenue Management, leveraging advanced analytics and complex science models to solve business problems and drive business value
• Strategic Partner – You will engage with clients for projects that drive value, improve business efficiencies, or guide strategy development.
• Product Developer – You will support assessment of business needs, requirements gathering, solution design, delivery, testing, and user training for the Food and Beverage Revenue Management System.
• Problem Solver – When presented with new challenges, you will research and network to find solutions, evaluated within the context of business impact.
• Storyteller – Through polished presentations, deliver and effectively communicate key insights, findings, and recommendations in a concise, actionable, and efficient manner to stakeholders and leadership.

Basic Qualifications:

• Ability to document business processes, determine functional requirements, and turn them into technical specifications
• Proficiency acquiring, organizing, cleansing, and manipulating complex or large amounts of data
• Demonstrated experience performing exploratory and quantitative analysis and contributing to solution design
• Ability to simplify complex analytics into recommendations that are easily understood and executable
• Ability to build trust and partnerships across various teams and functions understanding the importance of change management
• Ability to understand business context and influence decisions that add sustained value
• Ability to set priorities in response to an ambiguous and rapidly changing business environment
• Demonstrated creative problem-solving and decision-making skills
• Balance of technical expertise and business acumen
• Strong written and oral communication, presentation, and interpersonal skills
• Experience with statistical methods, forecasting, and/or optimization
• Proficiency with the following languages: Python, and/or R and SQL
• Development experience using data visualization technologies, such as Tableau

Preferred Qualifications:

• Experience with tourism and hospitality, food and beverage, and revenue management
• Understanding of advanced analytical methods for forecasting and/or optimization
• Knowledge of software development life cycle and/or agile methodology
• Experience with designing and implementing ETL/ELT data pipelines and tables (e.g., Snowflake, AWS S3, PostgreSQL, etc.)
• Experience with DevOps, configuration management, and/or orchestration tooling (GitLab, CI/CD, Airflow)
• Experience automating manual processes

Required Education

• Bachelor’s degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Computer Science, or other quantitative field, or equivalent experience

Preferred Education

• Master's degree in Statistics, Mathematics, Engineering, Economics, Data Mining, Analytics, Computer Science, or other quantitative field, or equivalent experience