Campus Undergraduate 2024 Credit & Fraud Risk Strategy & Analytics Summer Internship

Key Skills

Apache Hive, Effective communication skills, Java Programming, Machine learning techniques, Microsoft Office suites, Python Programming, SAS, SQL

Job Description

This critical team is responsible for managing risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies.

Credit Risk Strategy: The credit risk team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle. 

Fraud Risk Strategy: The team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.

Enterprise Data Strategy: The team is responsible for driving acquisition, underwriting and customer management data strategies for credit and fraud risk decisioning models and strategies.

The specific job responsibilities would depend on the team you are selected in for a summer internship role. Broadly the role could entail some of the below listed responsibilities: 

• Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance 

• Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis
• Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects 
• Integrate new data sources and capabilities to drive key business decisions 

Skills/Experience 

• Passion for improving end-to-end customer experience, innovation and customer first thinking 

• Strong interest in digital space and ability to collaborate with technology and product partners
• Entrepreneurial problem solver who’s organized, has great attention to detail, and can multi-task while still taking into account the big picture 
• Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues 
• Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously – must be a self-starter 
• Excellent written and verbal skills, with the ability to effectively communicate at all levels 

• Willingness to learn and master new systems 
• Knowledge of MS Office applications required 
• Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus 

Requirements/Qualifications 

• Currently enrolled in full-time bachelor’s degree program

• Students must have a graduation date between December 2024 and June 2025 

Job locations: New York, Phoenix and Salt Lake City.

Salary Range: $24.05 to $63.00 hourly + sign on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Life at Amex 

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.