Directors, Data Science and Analytics, Customer Marketing

Key Skills

Apache Hive, Data Analytics, Data science techniques, Microsoft-Excel, Powerpoint, Python Programming, SAS, SQL

Job Description

American Express Company seeks Directors, Data Science and Analytics, Customer Marketing to drive personalized customer experiences and maximize profitability through provision of best-in-class analytics and data science by directing a team of analytical professionals. Work on customer valuation forecasting, targeting, and oversight of customer acquisition campaigns. Collaborate with the Global Servicing Group to manage targeting strategy of revenue-generating treatments in phone channel through routing, talking points, and channel optimization. Partner with marketing, business development, and modelling team to scale new treatments, offers, and channels for the business through advanced and innovative targeting strategies. Adapt traditional targeting methodologies for recent innovations in marketing, including bundling and sequencing strategies while continuing to build foundational targeting capabilities. Develop cross-functional relationships with internal marketing partners.

Position requires a Bachelor's degree in Economics, Statistics, Business Administration, Data Science, or a related field, followed by 5 years of progressively responsible experience with leveraging analytics and data science to drive business results. Position also requires 3 years of experience with each of the following: working across multi-functional teams and influencing and creating meaningful relationships with partners; analyzing consumer data and end-to-end campaign processes; using test design to inform business strategy based on statistical findings; querying extremely large and complex datasets using big data programming languages, including SAS, SQL, Hive, Python, advanced MS Excel, and MS PowerPoint; analytical and problem-solving experience, with experience breaking-down a complex problem into components and translating quantitative analysis to actionable business outcomes; and influencing and crafting analytical stories for senior audiences. Telecommuting is available up to 3 days per week.

Job Location: New York, NY

Salary Range: $134,110.00 - $205,000.00 annually

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.