Ethical AI Product Principal/ Architect

Key Skills

AI technology, Algorithms, HITRUST, IT Security, Safety Systems

Job Description

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce's Office of Ethical and Humane Use is hiring an Ethical AI Principal to play a pivotal role guiding the responsible development of innovative artificial intelligence products. Working together with the Responsible AI & Tech team and in close partnership with both Salesforce AI and Salesforce Research, they will deliver guidance, guardrails, and features that ensure the next generation of AI is designed, developed, and delivered in alignment with Salesforce’s ethical use and responsible AI principles.

The ideal candidate will have experience in artificial intelligence and specifically the field of responsible / ethical AI. They will work across teams to implement responsible AI processes including but not limited to bias assessments, accuracy measurements, and harms modeling.

Job Responsibilities

• Develop strategy, along with Salesforce AI and Salesforce Research, to create, develop, and ship powerful generative AI capabilities for Salesforce customers while mitigating ethical risk and bringing together ethical opportunity.
• Identify potential unintended negative consequences, then identify how those consequences might be mitigated and drive prioritization of those mitigations into a team’s roadmap. Conversely, identify positive ethical impacts in a roadmap/specification/design and work to amplify in the product.
• Cultivate a culture of ‘moral muscle memory’ among Salesforce AI and Research colleagues by guiding and coaching colleagues on ethical use and responsible AI standard methodologies.
• Represent Salesforce and the Office of Ethical and Humane Use to both internal and external partners, including executives, employees, civil society groups, customers, and industry forums

Minimum Requirements:

• 6+ years of relevant experience in AI ethics, AI research, Security, Trust & Safety, or similar roles
• Shown leadership, organizational, and execution skills. Passion for developing ground breaking AI ethics technology and deploying it through a multi-stakeholder approach.
• Experience working in a technical environment with a broad, cross functional team to get results, define product requirements, coordinate sources from other groups (design, legal, etc.), and guide the team through key breakthroughs
• Excellent written and oral communication skills, as well as interpersonal skills, including the ability to articulate technical concepts to both technical and non-technical audiences.

Preferred Requirements:

• 10+ years of relevant experience in AI ethics, AI research, security, Trust & Safety, or similar roles
• Advanced degree in Computer Science, Human-Computer Interaction, Engineering, Data Science or quantitative Social Sciences
• Published research on algorithmic fairness, accountability, and visibility, especially around detecting and mitigating bias or AI safety.

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