Senior Solution Engineer, Pre-Sales - BI & Analytics, Tableau

Key Skills

SQL, Machine learning techniques, Business Intelligence, ETL/ELT technologies, Tableau, Data Modelling

Job Description

Job Category: Sales

Job Details

• Become a solution expert on the world’s leading data visualization and analytics platform.
• Love the idea of working with prospective and existing customers, and a range of internal business functions?
• Excited by the thought of becoming a Trusted Advisor to our customers?
• Keen to help customers evaluate Tableau and CRM Analytics (formerly Einstein Analytics) from a technical standpoint?
• Thrive on the idea of partnering with our internal sales teams to drive adoption?
• And thrilled to present at the top data and analytics conferences and events?

We’d love to hear from you if this sounds like you.

Who we are...

Tableau is a clear market leader in the Gartner Magic Quadrant for BI & Analytics. We develop software that helps people to see and understand data. We are now part of Salesforce, the fastest growing of the top 10 enterprise software companies. Salesforce ranks this year #4 Best Workplace in Europe by Great Place to Work, #2 on Fortune’s 100 Best Companies to Work For, and #9 Best Tech Companies to Work For by Glassdoor.

Not only do Tableau have world-class products, Tableau is also one of the most in-demand and fastest growing marketable skill in the world!

At Tableau, we are passionate about our product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world!

Why join us?

Come aboard if you are excited by challenges and at ease working across diverse teams. We encourage our employees to bring their authentic selves to work, and you’ll be surrounded by people who speak their minds and measure success not by how many hours are worked but by what gets accomplished. Trust, customer success, innovation, equality and sustainability are our core values that guide everything we do as a company and as people.

How do some of your potential team describe the key parts of their role?

• Be a Trusted Advisor to our customers:

• o Understand their business challenges and data/analytics strategies;
• o Identify the best solution for them, and;
• o Support them to achieve their business goals.

• Enable customers to be more data driven. Showcasing and exciting them in Tableau’s solution including CRM Analytics;
• Consult on technical and analytical advisory matters;
• Pre-sales support in partnership with our internal direct sales team(s);
• Build outstanding customer relationships, driving adoption of Tableau within accounts and resulting in customer success;
• Build exceptional relationships and provide knowledge excellence, including presenting at events such as Cinema Tour, Iron Viz, Big Data Summit;
• Troubleshoot technical challenges; develop content for demos and training workshops
• Help steer the future product roadmap.

Who we look for….

• We are looking for people who have proven pre-sales expertise gained in the software industry.
• Preferably you’ll have a broad technical awareness, together with some expertise in SOME of: Data Visualisation/Analytics, BI, or the data related space, such as data quality, integration, MDM, databases or a related space.
• Experienced. Skillset to establish trust with clients, and ability to influence during the sales cycle.
• Highly Technical. Hands-on technical experience in some of the areas mentioned above.
• Domain. Experience building and delivering Proofs of Concept (PoCs) and responding to functional & technical elements of RFIs/RFPs.
• Passionate. A passion for technology and translating that passion into business impact for customers.
• Communication. Excellent verbal communication, written communication, and presentation skills in front of all audiences.
• Flexibility. To travel as needed and to work flexibly as required.

What you’ll achieve in your first year:

• Complete Tableau’s world-class boot-camp program.
• Your Tableau Desktop Certified Associate and Certified Professional qualification.
• Your Tableau Server Certified Associate qualification. 
• Support the full sales cycle from discovery, evaluation to close on a set of accounts or territory.
• Ownership of a key initiative area to support development for your whole team.
• Attend and present best practices at one of our world-class marketing events.
• Partner with your account executives on territory, account and opportunity planning.
• Influence product direction by feeding back customer requirements from the field to our product management and engineering teams.
• Be an integral part of our customers’ ongoing success through continual engagement in your accounts
• Be a valued part of our incredible Tableau community through forums, blogs and social media.
• Recruit and mentor the next generation of Tableau talent.

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