Senior Product Manager/Director,Product Management, ML Services and Data Science

Key Skills

Apache Hadoop, C Programming, C++, Data science techniques, Java Programming, Machine learning techniques, MapReduce, Python Programming, PyTorch, R Programming, Scala Programming, SQL, TensorFlow

Job Description

Job Category

Products and Technology

Job Details

Are you a technical product leader with a passion for machine learning, data, and analytics who loves working with cross-functional teams to solve complex real world problems?
We’re looking for a talented, self-directed product manager to join the Salesforce Marketing Cloud Einstein team to help build out our AI/ML platform and drive our data science efforts. We build products that make marketers more efficient and effective through intelligent automation and insights. We use a wide variety of ML techniques to solve practical problems around segmentation, orchestration, and content generation and recommendations. We are passionate about consumer privacy, and have a strong focus on ethics, and building trust with customers and consumers.
Some of the things you’ll be doing include …

• Define product strategy and create detailed requirements for the ML Services that power our features.
• Work across a team of multiple PMs and Engineering leaders to help shape products from data science and modeling POCs though launch.
• Help teams understand the limitations and opportunities of different datasets and what techniques we can apply to get the highest quality, and most cost effective results.
• Collaborate with counterparts from across the Salesforce AI/ML community, including other product managers, architects, engineers and researchers to collectively drive AI/ML across all of SF.
• Be a tireless advocate for the consumer, and stay abreast of the latest developments around privacy and ethics to make sure that our products are compliant and trustworthy.
• Facilitate communication throughout the development process between a variety of internal teams as well as customer-facing teams, ensuring that products satisfy customers' needs and are highly adopted.
• Serve as a product evangelist with Marketing, Sales, Support, and more to help them understand the vision, roadmap and best practices.
• Define and analyze metrics that inform the success of your products.
• Be the trusted advisor during customer interactions to help explain how our products work, what data we use, and generally demystify what we do.

Who you are…

• Passion to build outstanding products.
• Creative thinker who thrives on solving challenging problems.
• Experience with data science and familiarity with machine learning algorithms, frameworks and technologies.
• Ability to distill mathematical and ML concepts with clarity and empathy.
• Experience managing teams using agile/scrum methodologies.
• 5+ years of Product Management experience.
• BS or MS in Computer Science, Mathematics, Statistics or related field.