Product Manager (Coupang Play)

Key Skills

Big Data Technology, Computer Vision (CV), Design, Machine learning techniques, Natural Language Processing (NLP), Product Management

Job Description

The Play Operations team plays a critical role in partnering with content providers globally and managing an extensive content library and related metadata at Coupang Play. We are looking for a talented Product Manager – Operations with an analytical mindset, a strong bias for urgency and action, and a proven track-record of success to join our team to own our CMS platform and accelerate content workflows for Coupang Play.

What You Will Do

• Define and own the vision, strategy, goals and roadmap for content operations and management at Coupang Play
• Develop a deep understanding of our Customers and content teams, and dive deep into analytics to identify the biggest opportunities to solve Customer needs and accelerate operational workflows
• Own features and initiatives end-to-end, including creating detailed product & business requirements to guide design/technical direction, driving cross-functional execution, making high-impact product decisions along the way, and sharing actionable insights and learnings across the org
• Collaborate with marketing, content and other product teams on go-to-market strategies and execution of major product- and content-related initiatives
• Drive alignment with stakeholders including executives, business leaders, product, operations and infrastructure teams

Basic Qualifications

• 5+ years of product management or related industry experience in building content management platforms
• Strong analytical and systematic thinker who works well in a global, fast-paced, data-driven, cross-functional, and highly ambiguous entrepreneurial culture
• Experience working in a technical environment with a broad, cross-functional team to drive product vision, define product requirements, manage & coordinate resources, and lead the team through key milestones
• Deep customer empathy and product craft, with a strong attention to detail
• Bias for action with a sense of urgency and high agency – willing to roll up your sleeves to get the job done
• Sound business judgment and ability to think strategically and stay on top of tactical execution
• Strong verbal and written communications skills with fluency in both Korean and English and demonstrated ability to effectively communicate strategies, decisions, and trade-offs to executive leadership
• Bachelor's degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field

Preferred Qualifications

• OTT service or livestreaming experience
• Experience in building CMS platforms
• Experience working with multiple teams across different geographies
• Experience with distributed systems, big data, and machine learning
• Experience with NLP, information retrieval, and computer vision
• Startup experience