Manager, Fraud Management - CCS MANAGEMENT RBWM COO AMH

Key Skills

Data science techniques, Effective communication skills, Google Cloud Platform (GCP), Management, Python Programming, SAS, SQL

Job Description

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager, Fraud Management - CCS MANAGEMENT RBWM COO AMH.

Principal responsibilities

• Develop, deploy and optimize fraud detection strategies for various products such as card and digital payments in Retail banking.
• Support fraud management strategy for protecting business against financial loss and improving customer experience.
• Ensue fraud analytics solutions are operating at optimum effectiveness.
• Support development of MI to provide insights for fraud risk controls.
• Provide subject matter expertise in design, development and maintenance of fraud risk controls to address the business and local regulatory requirement.
• Collaborate with Global Fraud Analytics to create, improve and align analytics best practices in the region.
• Provide adhoc analytics support for fraud management and mitigation of fraud incident.

Requirements

• Bachelor’s degree, or equivalent, in Business Management, Quantitative Analysis, Data Science, Computer Science or related field.
• Strong analytical skills and experience in SAS programming, SQL, Python, Visual Basic.
• Experience in SAS EFM, ARIC, Feedzai, rule writing experience in any fraud detection system and GCP is a plus.
• Visualizations tools knowledge like Qliksense, Tableau tools is an added advantage.
• Knowledge of Retail banking products, digital payments, fraud management processes and controls is preferred.
• Experience in business or risk analytics, risk management is desirable.
• Experience in delivering MI projects with different stakeholders.
• Good understanding in change management, project management, agile methodologies and techniques is preferred.
• Proven ability to work across markets with multiple teams under ever-changing environment
• Strong communication, interpersonal, influence and negotiating skills.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.