Software Engineer - Vehicle Updates

Key Skills

Amazon RedShift, AWS, Big Data Technology, C Programming, C++, Continuous Integration & Continuous Delivery - CI/CD, Databricks, GraphQL, JavaScript, Python Programming, REST API, Snowflake

Job Description

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

Role Summary

As the Engineer - Engineering Operations, OTA, you will be responsible for supporting a global engineering operations team function that will maintain vehicle software updates and fleet health data for not only today’s adventures but tomorrow’s as well.

Specifically, this role will proactively monitor, triage, and support vehicle software updates and associated fleet health management data. 

This role is situated meaningfully within vehicle software engineering with cross-functional visibility and is a ground floor opportunity to revolutionize the connected car segment through development of streamlined and automated processes for managing vehicle software updates. 

Responsibilities

• Ensure robust software update support for all consumer/commercial vehicles by proactively managing software updates and anomalies across Rivian’s global fleet.
• Assist and track OTA software update campaigns and associated processes across Rivian’s global fleet and promptly triage or resolve issues.
• Serve as a subject matter expert regarding OTA on Rivian vehicles and provide education to internal Rivian teams, support, and diagnostics.
• Perform data analysis, build dashboards, automated solutions and troubleshooting tools for software updates to maintain and monitor fleet health across Rivian fleet. 
• You will deploy, design, and implement analytics solutions using technology and deploy innovative offerings that facilitate fleet health user experience for software updates.
• Responsible for predicting, testing, and validating OTA and vehicle telematics solutions, end to end in partnership with Rivian Engineering and other teams.
• Work cross-functionally with engineering, product, design to onboard and validate new OTA integrations, solutions, and features prior to releasing to production. 

Qualifications

• A bachelor's degree in computer science, software engineering, or another related field 
• 3+ years working as technical/operations engineer within the IoT, fleet management/ wireless/networking, or connected car/EV industries 
• A healthy balance of operational support and development experience
• Experience with scripting in Python, JavaScript, C/C++ or automation in similar languages 
• Experience working with contemporary web API architectures such as REST or GraphQL 
• Experience with AWS/cloud technologies, CI/CD pipelines is preferred 
• Experience with automated data analysis and Big Data platforms is a plus (Databricks or Snowflake/Redshift) 
• Experience with IoT solutions that involve complex OTA campaigns, fleet management software lifecycle management, API/network integrations 
• Self-motivated with the ability to dive right in, develop effective processes, and work to ensure our vehicles remain connected
• Strong cross-functional experience with engineering, design, and service/customer support 

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.