AI/Machine Learning Product Manager/Lead

Key Skills

Java Programming, Python Programming, C++, C Programming, SQL, Cloud computing, Scala Programming, Machine learning techniques, Data science techniques, MATLAB Programming, PyTorch, TensorFlow, R Programming

Job Description

AI/Machine Learning Product Manager/Lead

Motorola exists to design, create and deliver purposeful innovations to people across the globe so they transform the way they discover, share and connect with the world around them. Since 1928, we’ve been driven to move the industry forward. At Motorola, we strive to provide people with more access to the intuitive mobile products and services needed to make everyday life easier, more uplifting, and more enjoyable for all.

We are searching for a Senior Lead Technical Business Analyst who will work with our business team and development organizations to help develop the next generation of self-support tools for our customers. This includes chatbot, Voicebot, IVR Bot, and other self-service automation techniques.

In this role you will be responsible for:

• Gathering requirements from the business as it relates to Motorola and Lenovo’s Self Service Support Tools.
• Provide input on solutions for self-service tools
• Provide cutting edge solutions utilizing,
• Conversational AI (chatbot, Voicebot, IVR Bot)
• ASR (Speech Recognition)
• AI/ML-based Recommendation Engines
• Interface with global teams in Brazil, EMEA, India, China
• In this position, there will be 20% to 30% international travel with frequent trips to the development center in Bejing China. Day-to-day work may require early morning or late night calls with our Bejing development team.

Basic Requirements

• 8+ years of experience
• Master's degree or above
• Experience with the implementation of global artificial intelligence or machine learning projects, or experience in leading data scientist organizations,

Preferred Requirements

• Experience with large-scale project management and cross-regional country team management.
• Strong leadership and communication skills, able to cultivate machine learning scientists through hiring, mentoring /growth, and continuously challenge but obtain continuous and firm support, building a strong team and delivering solid results.
• Promote AI culture, capabilities, and distill AI/Growth/Design Thinking mindset across the team
• Experience of leading Conversational AI product/project.
• Deep understanding of various Conversational interfaces/channels (Mobile, Web, WhatsApp, IVR, etc)
• Machine Learning - Deep learning R&D, computer science, mathematics, physics, or other related fields.
• Natural Language Processing (entity recognition, categorization, text embedding, etc.)
• Designing and implementing global projects.
• Large amount of data analysis and iteration ability.
• Fluent English.
• MySQL, TensorFlow, Python.
• Coding ability, IT infrastructure, Integration.