Product Owner Generative AI Platforms

Key Skills

Agile methodologies, Analytical and Problem solving, AWS, Azure, ChatGPT, Continuous Integration & Continuous Delivery - CI/CD, Data science techniques, DevOps, Effective communication skills, Generative AI, Google Cloud Platform (GCP), JIRA, Project management, SLA

Job Description

• Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. 

  Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

  Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

  Read on to see how you can shape the future, win as a team, and grow with us.

  About the role

  Intact Financial Corporation (IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America. The IT component of this success is associated with an increasingly complex and innovative technological landscape.

  As the Generative AI platform Product owner, you will be responsible for the transversal enablement and alignment of GenAI systems. In this position, you will be defining and prioritizing the GenAI Platform’s team backlog.

  You will collaborate closely with software engineering, infrastructure, architecture, governance, and the GenAI Management to define the strategic platform roadmap, with the teams responsible for the delivery, and with stakeholders to understand needs. Ultimately, you will be the specialist who holds the vision for the GenAI platform and knows its return on investment.

  The ideal candidate will have a comprehensive understanding of Generative AI, Data Governance, DevOps and data analytics, strategy, and agile methodologies to deliver high-quality results.

  What you’ll do here:

  • Work with the GenAI Managers and the team on establishing the GenAI platform’s vision and a roadmap that aligns with the organisation’s strategic mission and objectives.
  • Manage the relationship and communication with stakeholders on AI-related matters.
  • Act as a Subject Matter Expert on Generative AI.
  • Provide thought leadership on how the next generation of generative AI.
  • Ensure that the GenAI platform team always has an adequate amount of prior prepared and prioritized tasks to work on
  • Produce, analyse, refine, and document stakeholders’ requirements and user stories to be included in the production planning.
  • Apply DevOps best practices to continuously improve the platform's performance, stability, and security.
  • Ensure strong adoption and integration of security best practices.
  • Collaborate with the Scrum Master and Project Managers to run successful release planning and sprint planning sessions, as well as sprint reviews and retrospectives.
  • Work with the GenAI Managers and the team to prioritize features and stories with external dependencies, ensuring a transversal prioritization of the issues that need to be delivered.
  • Ensure that the platform remains efficient, scalable, and effective while adapting to the rapidly evolving capabilities in this sector.
  • Provide backlog management, iteration planning, and decomposition of the user stories. Create and groom short, medium, and long-term product roadmaps in agreement with internal and external stakeholders.
  • Ensure a good communication and training strategy on best practices and frameworks.
  • Define and maintain KPIs relative to the value generated, usage and performance of the platform.
  • Create dashboards/reports to provide insight into the platform services for our clients.

  Profile sought:

  • Outstanding communication and leadership.
  • Excellent organizational sense and time management.
  • Creative and open mindset.
  • Sharp analytical and problem-solving skills.
  • Pragmatic and structured documentation.
  • Adaptability to technical and non-technical partners.

  What you bring to the table:

  • 2+ years of experience in working as an Agile Product Owner, or in a similar position, in a technology or software development company.
  • Knowledge of Agile processes and principles, backlog management techniques (story decomposition, story mapping) and metrics (burn down metrics, velocity, lead time, cycle time).
  • Experience with Generative AI, Data science, Data Engineering and UX.
  • Experience with SRE / DevOps teams, culture, and processes.
  • Experience using OpenAI ChatGPT APIs and AWS Sagemaker.
  • As a product owner in this space, it is important to have a solid understanding of Generative AI models.
  • Functional knowledge of AI engineering & Data Engineering.
  • Experience and know-how of CI/CD best practices with tools such as GitHub Actions.
  • Familiarity with major Generative AI solutions.
  • Experience in multi-cloud administration (Azure, GCP, AWS).
  • Strong security mentality.
  • Understanding of key SRE terms: SLA / SLO / SLI, error budget etc.
  • Demonstrable expertise of Project Management fundamentals.
  • Good knowledge and acumen of IT Technology fundamentals and solutions.
  • Proficiency with collaboration tools (e.g., JIRA Agile, Teams, Yammer, Confluence).
  • Experience working across organizational boundaries on a local and global basis.
  • (Asset) Experience with JIRA, Confluence, and similar tools.
  • (Asset) Solid understanding of software and infrastructure architecture and prior technical hands-on experience.
  • (Asset) Certifications as Professional Scrum Product Owner (PSPO) or Certified Scrum Product Owner (CSPO).

  LI-Hybrid

  What we offer

  Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

  We are an equal opportunity employer

  At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

  If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.