Engagement Manager

EXL Service
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Job Description

We are seeking an accomplished Engagement Manager with a robust background in Data Science (DS), advanced analytics, proficient in leading client-facing initiatives. The ideal candidate will be instrumental in overseeing the delivery of cutting-edge solutions within the realm of insurance analytics.

  • Serve as the primary interface between senior client management & EXL Senior Leadership
  • Work directly with client leadership and enable translation of business problems into analytics solution designs
  • Provide thought leadership and deliver business insights to identify and resolve complex issues that are critical to the client’s success
  • Consult clients in insurance business across analytical lifecycle including sales and marketing analytics, customer analytics, claims analytics etc.
  • Lead entire engagement with project teams of 5 – 10 members
  • Play critical role in defining the problem, structuring the solution & executing against it
  • Own project execution with on time delivery, ensuring all project goals are met
  • Reformulate highly technical information into concise, understandable terms
  • Present evaluation, results and recommendations to clients' senior managers and executives.
  • Actively contribute to business development & help with attracting, hiring, retaining, developing & motivating a team of diverse and qualified staff

Skills and qualification –

  • Masters or Bachelor's degree in Data analytics, Computer Engineering, Math, Statistics, Economics or related analytics field from top-tier universities with strong record of achievement
  • 10+ years of experience comprising advanced analytics, AI/ML methodologies, service delivery, consulting, solution design and client management
  • Solid understanding of insurance domain and analytics concepts (basics of data science, data engineering & business intelligence)
  • Good understanding of marketing analytics domain desired
  • Working knowledge of SQL, Python & Tableau
  • Exposure to cloud platforms such as AWS, GCP is a plus
  • Excellent listening, written communication, presentation and interpersonal skills
  • Good problem-solving skills, keen intellectual curiosity, strong attention to detail and sense of drive

EEO/Minorities/Females/Vets/Disabilities 

To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer: The base salary range represents the low and high end of the EXL base salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The base salary range listed is just one component of EXL's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits. 

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. 

Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL.

Company Info.

EXL Service

EXL fuses digital technology and deep industry expertise, human expertise and artificial intelligence to deliver Digital Intelligence that helps your business grow faster and more profitably. See What Digital Intelligence Can Do. EXL Service is a leading operations management and analytics company that helps our clients build and grow sustainable businesses. By orchestrating our domain expertise, data, analytics and digital technology.

  • Industry
    Information Technology
  • No. of Employees
    22,011
  • Location
    320 Park Avenue, New York, NY 10022, USA
  • Website
  • Jobs Posted

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