Account Executive, Q for sales, Conversational Intelligence 2.0

Key Skills

Google Cloud Platform (GCP), HTML, MySQL, Natural Language Processing (NLP), NoSQL, SaaS, SQL Server

Job Description

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. 

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. 

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Uniphore, the global leader in Conversational Service Automation, is seeking an Account Executive to help build a client portfolio based on Territory assignment.

This role will be responsible for bringing new clients to Uniphore platform with the goal of creating long-term partnerships. With a proven understanding of SaaS business, this role will align with a Customer Care Manager and Solution Architect to drive revenue by bringing on Uniphore platform new logos and expand our install base within existing ones.

To excel in this role, you must have strong consultative sales and analytical skills. You must be capable of thriving in an innovative environment and being comfortable flying a rocket ship while building it.

We’re looking for driven and collaborative people with a customer-first mentality.

Responsibilities:

• Develop portfolio of new clients based on Territory assignment
• Manage opportunities from Leads to Close
• Be an expert in Uniphore SaaS platform
• Maintain forecast accuracy
• Balance opportunities in order to prioritize resource assignment and product requests
• Achieve quarterly Quota performances
• Develop and actively manage short- and long-term account plans
• Be the voice of the customer: Provide feedback to internal XFN teams in a timely manner
• Collaborate with Customer Care Manager on upsell and cross-sell opportunities.
• Collaborate with Solution Architect on clients technical needs and feedback.
• Willingness to travel up to 25% of the time

Qualifications:

• 5+ years of SaaS sales experience
• Successful track record of overachieving quota performances
• Versatility in B2B enterprise technology and SaaS solutions for medium to large enterprises
• Comfortable selling into the C-suite of Global 2000 companies
• Being versed in Sales Applications, cloud-based services, video AI and web conferencing solutions and how they are used by customers is a plus
• Strong organizational skill interpersonal and presentation skills that can bring customer value and business impact together.
• Excellent verbal and written communication skills
• Minimum of a Bachelor's degree preferred

$120,000 - $260,000 a year

Compensation & Benefits

The anticipated base salary hiring range for this position is: 

California: $120,000 base + $80,000 target variable

Non- California: $120,000 base + $80,000 target variable

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.