Amazon Simple Storage Service (S3), AWS, AWS Sagemaker, Deep Learning, Docker, HuggingFace, Large Language Models - LLMs, Machine learning techniques, MLOps tools, Natural Language Processing (NLP), Postgres, PyTorch, Seldon, TensorFlow
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Uniphore is looking for a senior Machine Learning Engineer (MLE) who is passionate about developing MLOps platform for LLMs. You will develop platform services to design, optimize and deploy generative AI models by developing pipelines for their data, prompts, optimizations and serving. In this role as a senior technical staff, you will be expected to guide colleagues on project planning and execution, multitask effectively across several projects, teams and groups, and expand the sphere of influence beyond the immediate team to influence solutions. You will collaborate with AI scientists and platform engineers to come up with innovative and cross-disciplinary solutions to infuse LLM technology within the Uniphore products. You will be one of the go-to persons within the company with extensive technical expertise on LLM optimizations and serving. You should be knowledgeable of Conversational AI artifacts, IVR menus, Digital menus, Chat, App menus, Call Transcripts. You will be the LLM evangelist to demonstrate generative capabilities within the Uniphore platform and enable engineering organisation to develop generative AI products.
The ideal candidate has deep industry experience using MLOPs frameworks in model versioning, model deployment and model optimizations.
Skills & Responsibilities
Relevant Technologies
Who You Are
Benefits
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security. The company is headquartered in Palo Alto, California, with offices in the United States, Singapore, India, Japan, Spain, and Israel.
Palo Alto, CA, USA
6-8 year
Atlanta, GA, USA
8-10 year
Bengaluru, Karnataka, India; Chennai, Tamil Nadu, India
4-6 year
Bengaluru, Karnataka, India; Chennai, Tamil Nadu, India
4-6 year
Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
4-6 year
Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
2-4 year
Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
4-6 year