JavaScript, Jupyter Notebook, Natural Language Processing (NLP), NoSQL, Python Programming, PyTorch, SQL
Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Uniphore is the global leader in Conversational Automation. The Company’s vision is to disrupt an outdated customer experience model using voice, video, AI and automation to ensure that every person, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion, and intent. All in real-time. With Conversational Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies. The core technology is AI-powered voice recognition software.
Built on Uniphore’s unique conversational AI and automation platform, Q for Sales leverages Computer Vision, Tonal Analysis, Automatic Speech Recognition (ASR) and Natural Language Processing (NLP) to capture and make recommendations on the full emotional spectrum of sales conversations to boost close rates and performance of sales teams. Q for Sales lets virtual sellers connect emotionally with their buyers and reduce lost opportunities due to emotional miscues. We help sellers and organizations have more-productive conversations with prospects and customers, to execute more efficiently, coach better/faster, and drive more revenue. With most sales conversations now happening virtually, we give revenue teams the lens into customer behavior and reactions that they miss from in-person meetings. The time is now, climb aboard this Unicorn, Rocketship.
ROLE SUMMARY:
Foster a client-centric sales experience for prospective customers by educating them on Uniphore’s Q for Sales, fully understanding their business and acting as the initial consultant to streamline their buying process with our Enterprise sales team. For accounts with less than 1000 employees, you will be responsible for working through Uniphore’s sales process and closing the business, from sourcing the initial conversation through closed contract. Act as the first touchpoint with potential company accounts by working multiple points of contact within the organization, with a goal of setting an introduction/discovery and demo call for the Enterprise sales team. Generate new conversations, qualify potential accounts, conduct additional research, and ensure a successful handoff to the Enterprise sales team.
Responsibilities
Qualifications
Competencies
$99,000 - $165,000 a year
Compensation & Benefits
The anticipated base salary hiring range for this position is:
California: $99,000 base + $66,000 target variable
Non- California: $99,000 base + 66,000 target variable
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base + variable, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
Uniphore is a conversational automation technology company. Uniphore sells software for conversational analytics, conversational assistants and conversational security. The company is headquartered in Palo Alto, California, with offices in the United States, Singapore, India, Japan, Spain, and Israel.
Palo Alto, CA, USA
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Bengaluru, Karnataka, India; Chennai, Tamil Nadu, India
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Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
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Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
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Chennai, Tamil Nadu, India; Bengaluru, Karnataka, India
4-6 year