Degree in Artificial intelligence- AI
Aartificial intelligence, AWS, Data Analytics, Data science techniques, Design, Effective communication skills, Generative AI, Google Cloud Platform (GCP), Large Language Models - LLMs, Leadership Skill, Planning and organization, SQL, Statistics
We are seeking a dynamic and visionary leader with expertise in AI and Automation and recent experience in leading Generative AI based projects. In this strategic role, you will be responsible for driving the development and deployment of cutting-edge bot systems and automation solutions that enhance operational efficiency, user experiences, and business outcomes. As a key member of our leadership team, you will collaborate closely with cross-functional departments to align technical initiatives with overall business goals.
Job Responsibilities
Job Requirements
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables, home offices, coworking spaces, and Zendesk workspaces to make one team.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.