Product Manager

Key Skills

Aartificial intelligence, Data science techniques, GTM, IT, Operations, Product Management, SaaS, Sales, UI design, UX design

Job Description

Responsibilities:

• Write product specifications for engineering and data science teams
• Collect feedback from customers and prospects to create a unified product backlog
• Analyze the IT Operations, Cloud Operations, Service Operations market to help clarify our competitive position
• Be the CEO for your product area - end-to-end responsibility from idea to production
• Establish shared vision across the company by building consensus on priorities leading to product execution
• Deliver Product roadmaps for your area of responsibility
• Enable Customer Success teams in go-lives and continuous improvement
• Work with Marketing on GTM product assets
• Support Sales & Pre-sales in sales cycles and closing deals

Basic Qualifications:

• 2-6 years of Product Management experience
• Experience developing/launching products/technologies within one or more of the following: AI, Cloud, SaaS, RPA, Enterprise Applications, Internal Help Desk, Customer Support
• Experience with monitoring, observability or APM products preferred
• Experience driving product vision, go-to-market strategy, and design discussions
• Experience creating strategic product roadmaps, working with cross-functional teams.
• Knowledge of multiple functional areas such as Product Management, Engineering, UX/UI, Sales, Customer Support, Sales, Pre-Sales and Marketing
• Bachelor’s or Master’s degree in computer science (MBA preferred)

Preferred Qualifications:

• Startup experience
• Enterprise SaaS PM experience
• Domain expertise in IT, HR or Customer Support

Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.