Director of Engineering

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Job Description

As the Head of Engineering, you will play a pivotal role in leading the engineering teams in Bangalore to drive the development and enhancement of our AI and Automation platform. Your primary focus will be to architect and execute the technical strategy, ensuring the successful delivery of innovative software solutions that transform customer and employee experiences. You will collaborate closely with cross-functional teams, including product management, data science, and operations, to align engineering efforts and drive business growth. You will lead Aisera’s India charter.


Engineering Strategy and Leadership:

  • Develop and execute the engineering strategy, aligned with the company's vision and objectives.
  • Provide strong technical leadership, mentorship, and guidance to the engineering teams.
  • Foster a culture of innovation, collaboration, and continuous learning within the engineering organization.

Technical Roadmap and Execution:

  • Define and drive the technical roadmap for our AI and Automation platform, leveraging Conversational AI and NLP capabilities.
  • Ensure the successful execution of engineering projects, meeting quality, timeline, and budgetary targets.
  • Implement best practices, processes, and tools to enhance engineering productivity and efficiency.

Team Management and Development:

  • Recruit, onboard, and develop top engineering talent, fostering a diverse and inclusive work environment. Become a talent magnet.
  • Set clear goals and expectations for team members, providing regular feedback and performance evaluations.
  • Promote a positive work culture that encourages professional growth, collaboration, and accountability.
  • Significantly scale up Aisera headcount and operations in India

Collaboration and Stakeholder Management:

  • Collaborate closely with cross-functional teams, including product management, data science, and operations, to align engineering efforts with business goals.
  • Engage with stakeholders at various levels to understand requirements, provide technical guidance, and manage expectations.
  • Act as a technical advisor, ensuring the feasibility and scalability of proposed projects.

Technology Expertise:

  • Leverage your expertise in AI and Automation to drive technical excellence and innovation.
  • Stay updated with the latest industry trends, emerging technologies, and best practices in AI, Conversational AI, and NLP.
  • Prior expertise in Design, develop, and maintain robust and scalable enterprise applications with Saas preferred

Brand Ambassador

  • Promote Aisera brand withing tech circles
  • Participate and represent Aisera in various events and conferences.

Why Aisera?

If you are passionate about building Enterprise level applications in AI and Automation,, possess the required expertise, and have experience with distributed systems or startups, we encourage you to apply and be a part of our growing team.

Medical, dental, and vision benefits

Holidays and flexible PTO

Paid family leave

Stock Options

Employment Assistance Program

Company Info.


Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes.

  • Industry
    Information Technology,Artificial intelligence
  • No. of Employees
  • Location
    Palo Alto, CA, USA
  • Website
  • Jobs Posted

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Aisera is currently hiring Director of Engineering Jobs in Bengaluru, Karnataka, India with average base salary of ₹90,000 - ₹250,000 / Month.

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