Degree in Artificial intelligence- AI
Aartificial intelligence, Analytical and Problem solving, Effective communication skills, Java Programming, JavaScript, KPIs, Leadership Skill, Machine learning techniques, Product Management, Project management, Python Programming, REST API, SaaS, Software Development
The Role:
We are seeking a dynamic and results-driven Customer Engineering Leader to join our growing team. In this critical role, you will lead a talented team of customer engineers, working closely with cross-functional teams to ensure the successful implementation and ongoing support of our SaaS solutions for our enterprise clients. You will play a pivotal role in ensuring that our customers receive a world-class experience and achieve their desired outcomes with our software.
This role is based out of our Palo Alto, CA office.
Responsibilities:
Team Leadership:
Customer Onboarding and Implementation:
Technical Expertise:
Customer Success:
Performance Metrics:
Documentation and Training:
Collaboration:
Basic Qualifications:
Preferred Qualifications:
Compensation:
At Aisera, we strive to design equitable and explainable compensation programs. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.
Role:
For this role, our current base pay ranges is:
BASE SALARY: $175,000-$225,000
This role may also be eligible for benefits, bonuses, and equity.
Aisera is Global and our success draws upon the diverse viewpoints, skills and experiences of our employees. We are proud to be an equal opportunity employer and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.
Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes.