TPA Data Analyst

Key Skills

Finance, Microsoft Office suites, SQL, Data science techniques, Business Process Management (BPM), Data Analytics, Effective communication skills

Job Description

Major Duties and Responsibilities:

TPA Monthly Production

• Review and analyze monthly TPA data submissions for commercial insurance products (Global Casualty/Commercial Insurance/Westchester Specialty) to identify items requiring attention based on management direction and industry knowledge
• Research and resolve data errors using proprietary and external vendor systems as required
• Interact with TPA’s and Riskonnect via verbal, email, and virtual communication regularly to identify root causes of data errors and resolution method
• Communicate and document effectively with all involved parties to implement resolutions to data errors
• Proactively identify errors that require communication to downstream groups internally such as TPA Funding, Regulatory Reporting, or Finance
• Monitor data errors and maintain ongoing communication with external TPA’s for resolution within established standards
• Identify, document, and communicate errors requiring escalation appropriately to internal management or other internal Chubb areas for resolution assistance

TPA Takeovers

• Participate in TPA takeover meetings involving TPAs, insureds, other internal Chubb areas such as Client Services, Funding, and Underwriting
• Clearly communicate concerns and challenges relating to takeover parameters prior to and during TPA Takeover Meetings to assure parameters are clearly defined prior to takeover date
• Perform takeover testing to include file review, comparison testing and production testing
• Document and communicate testing variances to the TPA and work with the TPA to resolve
• Escalate testing errors to management appropriately as needed
• Target and maintain a timely plan for implementation of a TPA takeover in accordance with established guidelines

Miscellaneous Items

• Assist underwriting, premium audit, stat reporting and other groups as needed with questions involving TPA claims data.

QUALIFICATIONS

• Bachelor’s degree in Data Science, Business Management, Risk Management, Data Analytics or related field
• Strong communication skills with the ability to effectively present and clearly articulate data issues to TPAs and internal Chubb parties
• Strong analytical skills with the ability to analyze large volumes of data
• Ability to think about the “Big Picture” and not only the immediate issue presented
• Detail oriented with excellent organizational skills
• Ability to multitask and adapt to changing priorities and targets as needed
• Strong relationship building and collaboration skills
• Proficient in Excel required, MS Access and SQL knowledge preferred
• Familiarity with Microsoft Office Suite and Sharepoint
• Experience in TPA Claims Management, TPA Funding, or Claims Adjusting is beneficial
• 3 years’ experience working in Property/Casualty Insurance or data analytics environment strongly preferred

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. 

Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences, and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.