Account Associate

Key Skills

Aartificial intelligence, Accounting, Analytical and Problem solving, ChatGPT, Effective communication skills, GTM, Planning and organization, Teamwork

Job Description

About the Team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the Role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

We are also at the forefront of selling ChatGPT Business, which is a soon-to-be released product that is geared towards helping Enterprises use ChatGPT in a way that meets their compliance and security standards.

You’ll be a key driver of creating opportunities and passing them to our Account Executives, or helping the customers get to the answers they need. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Act as the face of OpenAI’s Go-To-Market team and create a delightful experience for our soon-to-be customers
• Meet with potential customers, understand their problems, and determine if OpenAI’s technologies are a good fit
• Review daily customer inquiries and prioritize contacting the highest quality inbound leads
• Qualify and create new opportunities to be passed to the Account Executives
• Ruthlessly prioritize where to spend time and resources
• Help to scale and operationalize the first few stages of our Sales motion
• Become an OpenAI Product expert and convey our value proposition to costumes of all industries and sizes

You might thrive in this role if you: 

• 3+ years of experience in sales
• Proven ability to run a comprehensive discovery call and effectively position next meeting with the Account Executives
• Exceptional customer communication and deal administration skills
• Strong executive presence who can build relationships with any level of persona
• An understanding of the AI landscape, our applications, and the problems they solve for our customers.
• The ability to thrive in ambiguity and work autonomously
• Have fantastic communication and interpersonal skills with the ability to explain complex concepts in a simple way.
• Exceptional organizational skills
• The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

Compensation, Benefits and Perks

Total compensation includes competitive salary, generous equity and benefits.

• Private medical insurance covering 100% of premiums for employees and their dependents
• Pension plan with 4% employer contribution
• 52 weeks maternity leave and 20 weeks parental leave
• Unlimited time off
• Annual learning & development stipend (£1,200 per year)

OpenAI is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation, or any other legally protected status. 

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.