Senior Data Analyst (Consumer)

Key Skills

Looker, Mathematical modeling, Mixpanel, Python Programming, SQL, Tableau

Job Description

Analytics at Wolt is a business-critical competence team that covers business intelligence, data science, and data analytics. In total, we are a team of 50+ professionals working from Finland, Sweden, Germany, and Estonia all united by our excitement to put Wolt’s valuable data assets into everyday use.

Now we are looking for two Senior Data Analysts to join one of our Consumer Analytics teams (AdTech and New Verticals) in Helsinki, Berlin, or Stockholm. 

About Consumer Group at Wolt

As the name Consumer Group implies, this group is responsible for building and developing Wolt’s consumer-facing products. The core mission is to master the user experience while scaling up the platform to enable delivering a mall in a pocket. 

Inside the Consumer Group, there are several teams, and two of them are currently in need of more Data Analyst support - AdTech and New Verticals.

AdTech team is a team that owns the end-to-end experience of advertising at Wolt. They build tools for merchants and brands that can offer increased visibility and additional orders. By joining this team you can impact how ads will look at Wolt in the future!

New Verticals (aka Retail) team is building a world-class experience for customers and retail partners on Wolt. They strive to grow Wolt’s Retail customer demand by improving the usability and discoverability of retail in the Wolt app and the website.

A look into the Data Analytics at Wolt:

Data analysts first and foremost strive to gain actionable insights from all available data that support the decision-making in the teams they work with. In other words, data analysts are expected to be the objective advisors who base their findings and recommendations on data and solid data analysis methods. 

Data analysts at Wolt work as embedded in a team on one particular domain at a time. This means they are working as close as possible where the decisions are made (i.e. in product development teams, marketing, operations etc.) and hence get to participate in decision-making themselves. 

As a Data Analyst at Wolt, you’ll get to:

• Step up to the challenge and take ownership of the data analytics topics within one of the Consumer group’s teams (AdTech or New Verticals).
• Empower more junior data analysts, mentoring them to tackle complex data analysis challenges.
• Be the driving force behind the insights that help our business and product teams comprehend Wolt's marketplace dynamics and anticipate long-term trends.
• Contribute to product development by sharing recommendations that make a real impact, using statistical techniques in Python, R or similar.

FAQ About the role:

• Will I have to build dashboards? You can go with Python/R notebooks and presentations only for the deep-dives and ad-hocs but our Looker platform is at the moment the handiest way to give the self-service capabilities for the recurring insights and analysis for the wider audience at Wolt. We do think traditional dashboards are great in monitoring our business and benefit data analysts with automating data visualization work and inspiring new hypotheses/questions. 
• Will I spend 80 % or more of my time in data plumbing/wrangling? Analytics Teams at Wolt have both Data Analysts and BI Developers. BI Developers ensure that we gather relevant data and make it accessible in a scalable and trustworthy manner for the Data Analysts. This is to enable the Data Analysts to work more efficiently within the cross-functional Operations and Product teams, helping them to focus on true data analysis and make Wolt truly data-driven by exploratory and evaluative analytics.
• I want to use machine learning methods in my work. Should I pursue the data science path? Many data analysts at Wolt do utilize ML methods in their work. The main difference between a model built by a data scientist and a data analyst is the audience, purpose, and scale of the model. A model by a data analyst should support the product development and decision-making of stakeholders (insights that people can discuss) whereas a model by a data scientist is expected to be deployed and do millions of decisions as part of our product (think personalization or time estimates in our consumer app). So if ML models for you are (just) tools that assist in generating insights then being a data analyst is definitely the path for you. 
• I’ve never worked in a tech company and done A/B testing. Is this a blocker for me in becoming a data analyst? Indeed as we are curious people and have digital products we often conduct controlled experiments (A/B tests, Switchback experiments, etc). Measuring the true business impact of new features or operational changes is fairly challenging, and that’s why a solid grasp of statistics is necessary to truly thrive in this role.

Our offering to you:

• The online delivery platform that Wolt is building will offer you interesting and complex challenges together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time combined with differences in the economics and dynamics of the cities we operate in make Wolt both a challenging and so interesting company to practice analytics. 
• You can choose the location from our tech hubs Helsinki, Berlin and Stockholm, or you can work entirely remotely anywhere in Finland, Germany, Sweden and Estonia. You have the chance to decide the ways of working — a hybrid, at the office, or remote within the location above. Read more about our remote setup. 
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work.

Our humble expectations

• Degree in Mathematics, Statistics, Computer Science, or a related field.
• 3+ years of experience in an analytics or data science position within an industry or research setting.
• Expertise in statistical analysis, including hypothesis testing, experimentation, and regression analysis using statistical software packages in Python, R, or equivalent.
• Proficiency in writing structured and efficient SQL queries for large data sets.
• Have prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar.
• Relentless pursuit of new ideas and data sources, and have the ability to systematically tackle ambiguous problems with a data-driven, hypothesis-based approach
• Depending on the team you want to proceed with in our Consumer Group, you need to have experience in Advertising or Retail/Marketplace/E-groceries/E-commerce domains accordingly.