Job Description

As our AI Engineer, you will support call center operations by building applications that help customers easily reach the departments they’re looking for and by helping customer service agents quickly retrieve the data they need to help the customer. You’ll do this through customer-facing natural language software and through agent-facing chatbots. You can work with both vendors and vice presidents and are comfortable working with a hybrid remote team split between California and Texas.

Skills: api, C#, angular, jenkins, machine learning, .net, mulesoft, call center experience, insurance

Top Skills Details: api,C#,angular,jenkins,machine learning,.net

Additional Skills & Qualifications:

What You’ll Do: -You’ll be coding as part of a team in two-week sprints to move projects bringing our call centers into a more modern user experience while also fielding problems from operations and product owners as they pop up. -You may be asked to represent the team in meetings with business units inside the company and with vendors. -You will be part of an on-call roster for two weeks at a time every few months. -call center experience is a plus -developing APIs

Experience Level: Expert Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Info.

TEKsystems, Inc.

We’re TEKsystems. We accelerate business transformation by solving complex technology, business and talent challenges - across the globe. We partner with 80% of the Fortune 500 to create solutions that enable them to capitalize on change. TEKsystems is an Allegis Group company.

  • Industry
    Information Technology
  • No. of Employees
    10,500
  • Location
    Hanover, MD, USA
  • Website
  • Jobs Posted

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