Specialist, Business Intelligence

Key Skills

AI technology, Algorithms, Machine learning techniques, Microsoft-Excel, NoSQL, PowerBI, Python Programming, SQL, Tableau

Job Description

Business Intelligence Specialist – Singapore

Are you curious and self-driven and a problem solver and opportunity scout – get ready to unleash your potential in a global business that is committed to moving money for better? Do you enjoy the fast pace of digital payments space and want to work for a global leader in cross-border payments delivering services across channels – retail and digital? How about helping drive successful business strategies that will grow our performance metrics? Join Western Union as a Business Intelligence Specialist in Singapore

Western Union powers your pursuit.

In this critical position, you will support the Business Region Head to drive growth and strategic leadership of the region using your business acumen and ownership of the following:

Role Responsibilities:

• Develop insights into consumer behavior, market reactions and competitive insights needed to support the strategic decision-making across multiple markets in the business region.
• Lead analysis of all possible parameters affected Western Union competitiveness in the marketplace and will be responsible to track business metrics and drive actionable outcomes.
• Use analytics based on internal and external data sources to identify and drive new revenue opportunities and extract maximum value from new and existing clients and customers.
• Support to synthesize data and develop recommendations through business cases and presentations.

Role Requirements:

• To be successful in this role you will need to have relevant 3-5 years’ work experience in business analytics within the financial or retail/consumer industry.
• A Bachelor’s/Master’s Degree in finance, business or relevant studies is desirable.
• You must be proficient with numbers and business metrics, skilled at using Tableau, PowerBI, Microsoft Excel, PowerPoint for business presentations. Familiarity with Python or other AI/ML tools with be desirable.
• You should have keen interest to interact with different stakeholders in the business.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Singapore specific benefits include: 

• 21 days holidays
• Birthday Leave
• Eldercare Leave
• Wellness Benefits

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.