Director of Analytics, Data Marts and Metrics

Key Skills

Apache Airflow, Data Analytics, Data Biuld Tool - dbt, Data Governance, Data Visualization, Effective communication skills, ETL frameworks, Leadership, Python Programming, R Programming, Snowflake, SQL

Job Description

At Realtor.com, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

Building your career? Build it better at Realtor.com. Join us and help change the world of real estate, one home at a time.

Director of Analytics, Data Marts and Metrics

We have the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.

The Data Science and Analytics (DS&A) team at Realtor.com sits at the heart of this mission. We process and analyze terabytes of data daily, enabling decisions for millions of home buyers, sellers, renters, dreamers, and real estate professionals. Our goal is to use this data to make the home buying experience a breeze for our consumers. We empower them with the most up-to-date information on properties, help them find their dream homes in the least amount of time, and match them with the most suitable realtor to meet their unique, individual needs.

The Role: As Realtor.com is a two-sided platform helping match the consumers on our site and apps to our paying customers. This role will be focused on continued development of both our Consumer and Customer focused analytic datamarts along with metric definitions and executive reporting. This is a key role leading a foundational team within DS&A at Realtor.com which allows DS&A and Realtor.com to unlock the value of data with consistency and speed.

What will you do?

Responsibilities

• Lead the Analytic Data Marts and Metrics team.
• Hands on player/coach role leading a team of six analysts managing their work in a sprint format.
• Develop the strategy and operational frameworks for creating and maintaining analytical data layers to support the broader business to enable a full understanding of their customer base. Build frameworks for data quality and governance to ensure that quality data is flowing into the ecosystem.
• Develop roadmaps for enhancing existing revenue-focused metrics as well as developing new customer-focused metrics (e.g., Customer Lifetime Value). Build operational frameworks to develop metrics, track them, and alert for discrepancies.
• Build enterprise reporting capability focused on delivering customer insights to executive levels.
• Be a champion to understand the source tables and manage the code base to meet our internal standards for style, maintainability, and best practices (such as the SQL Style Guide) for a high-scale database environment.
• Reporting on competitive data and continued evaluation of new sources to better inform the competitive landscape in PropTech.

What will you bring?

Requirements

• Bachelor’s Degree in a business-related or quantitative field 
• 10+ years of professional experience in analytics, 5+ years experience managing people. Preferred having experience building a team from the ground up as well as managing vendor relationships.
• Experience building and managing analytic data layers. Knowledge of ETL processes, data environments, data governance principles, etc. Knowledge of DBT, Airflow, and Snowflake preferred.
• SQL fluency is a must with preferred experience using scripting languages like Python or R as well. 
• Experience in managing metrics that are monitored at the C-Suite level. 
• Preferred experience in leading reporting/data visualization capabilities. Understanding of infrastructure, monitoring, and alerting necessary to support highly visible and business-critical reporting.
• Demonstrated ability to develop a roadmap for complex technical initiatives and effectively communicate progress against that roadmap.

About Realtor.com

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.

We balance accelerated creativity and innovation on a foundation of in-person collaboration and flexibility, from inside and outside of our office walls. For most roles, our employees work three days of their choice in our offices and the remaining two days from home. 

Let’s make a difference, together. For Real.

Do the best work of your life at Realtor.com

Building your career? Build it better at Realtor.com®. Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. People are our foundation—the core that drives us passionately forward. At Realtor.com, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.