Celonis Data Analyst

Key Skills

Big Data Technology, Data Analytics, Design, Effective communication skills, Mathematical modeling, SQL

Job Description

Join Hitachi Energy and work in a team that is dedicated to creating a future where innovative digital technologies allow greater access to cleaner energy.

We are an international pioneering technology leader that is writing the future of world’s most asset intensive industries such as energy, utilities and mining solve their biggest challenges, from plant level, regional network scale, to global fleet-wide operations. At Power Grids Technology Center, it’s the people that matter most - to us and our customers. Which is why we’re always looking to add more talent to our team. To strengthen our customer support team, we are looking for a Celonis Data Analyst to provide seamless support to our Customer Connect Center and our internal and external customers. A strong systems and analytical background are essential.

Your Responsibilities

• Lead workshops with process improvement and business teams and use Celonis to identify and qualify opportunities for operational and process improvements.
• Collaborate with business and technology stakeholders, process owners and end users to understand their objectives and requirements to translate them into Celonis and Salesforce requirements and use cases.
• Work with data engineers to translate business requirements and use cases into technical and data requirements.
• Design, implement, test and validate dashboards, analyses, and reports within Celonis and Salesforce.
• Continuously improve the dashboards and views in line with business requirements, technology development and methods for data analysis.
• Present implementation progress and results to senior management and business teams.
• Use Salesforce as CRM tool and database to apply process mining activities.
• Document Celonis implementations & projects.
• Manage and prioritize all incoming requests for Celonis enhancements.
• Support, enable and develop end users.
• Create, manage, and improve statistical summaries of service data.

Your background:

• A minimum of 2 years working with Celonis as Data Analyst or Data Engineer is a must, i.e., previous experience in customization and implementation, integration, knowledge of the strengths and weaknesses, ability to advise on usage & reporting structure.
• Experience in working with Salesforce of another CRM system would be an advantage.
• Hands-on data visualization and PQL / SQL experience.
• Previous experience in process improvement, business analysis or technology consulting.
• Strong verbal and written communication skills.
• An analytical mind and inclination for problem-solving.
• Extremely organized, detail-oriented and to variate different approaches, be flexible and creative.
• A degree in the following subjects is beneficial: Mathematics, Computer Science, Statistics.