Robotic Process Automation (RPA) Analysis Specialist Professional

Key Skills

Analytical and Problem solving, Effective communication skills, Machine learning techniques, Management, Python Programming

Job Description

Your Responsibilities:

• Analyze and document existing business processes in finance, supply chain management, and human resources domains.
• Develop detailed business requirements and functional specifications for automation projects.
• Work closely with RPA developers and Machine Learning engineers to ensure the successful implementation of automation solutions.
• Identify areas for improvement and automation using RPA and Machine Learning technologies.
• Collaborate with cross-functional teams to define and prioritize automation initiatives.
• Assist with the development and execution of user acceptance testing plans, ensuring the effectiveness and accuracy of automation solutions.
• Facilitate hypercare support for newly implemented automations, acting as the primary point of contact for business users and providing timely resolutions to issues.
• Monitor and evaluate the performance of automation solutions during the stabilization period, identifying potential bottlenecks and addressing concerns that may impact efficiency or accuracy.
• Collaborate with support teams to transition automation solutions into regular operations, ensuring seamless handover of knowledge and appropriate documentation.
• Provide ongoing support and guidance to business users during enhancements and continuous improvement initiatives, ensuring automation solutions are adapted to evolving business needs.
• Continuously monitor and measure the effectiveness of implemented automation solutions, recommending enhancements or modifications as needed.
• Act as a subject matter expert for RPA and Machine Learning technologies within the organization, providing insights, recommendations, and best practices for automation projects.
• Stay informed on industry trends and advancements in RPA and Machine Learning technologies, and actively participate in knowledge sharing and skills development among team members.

Your Background:

• Bachelor's degree in Business, Information Systems, or a related field.
• 8+ years of experience as a Business Analyst or an Automation Developer, with at least 4 years focused on automation projects involving RPA and Machine Learning technologies.
• Proven experience in shared services environments and a strong understanding of finance, supply chain management, or human resources domains.
• Extensive expertise with Automation Anywhere, IQ BOT and Machine Learning frameworks.
• Extensive expertise in designing solutions that address business requirements.
• Expertise in implementation of Machine learning algorithms using Python.
• Experience of design and implementation of cross-technology integrated solutions.
• Knowledge of German, Spanish or Italian languages will be an added advantage.
• Extensive experience of working with in-house and external developers.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Proficient in creating process flow diagrams, business requirements documents, and functional specifications.
• Experience with project management methodologies and tools.
• Ability to adapt to changing priorities and manage multiple projects simultaneously.
• Excellent written and verbal communication skills.