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SAIC is seeking an AI Chatbot Developer to join an exciting opportunity focused on implementing artificial intelligence (AI) capability for a self-service management platform. The ideal candidate will have expert, hands-on experience with various development languages, particularly applied to Chatbots. As part of an Agile development team, you will design and rapidly deploy scalable solutions to cross-functional teams supporting multiple product development lifecycles. This position allows for 100% remote work.
The Chatbot Developer contributes to deploying the next generational intelligent virtual agent for IT service management and enhancing the end-user experience. The Chatbot developer manages several interactive offerings across device and chat channels to provide self-service support to resolve customer issues and inquiries efficiently and effectively. You will leverage state-of-the-art Artificial Intelligence (AI) algorithms and Machine Learning to predict and classify customer intents by deploying Chatbot technologies and guiding users through the appropriate self-service workflows. Collect, maintain, and use AI training data and implement AI conversational flows utilizing Natural Learning Processes (NLP) and Natural Learning Understanding (NLU) to deploy AI technology. You will apply in-depth knowledge and expertise to all aspects of the software development lifecycle and partner with the team and various stakeholders to drive Chatbot technology in an enterprise program.
In this role, you will:
Qualifications
REQUIRED EDUCATION AND EXPERIENCE:
DESIRED:
Target salary range: $100,001 - $125,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Science Applications International Corporation, Inc. is an American company headquartered in Reston, Virginia that provides government services and information technology support.
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