Software Engineer

Key Skills

Java Programming, Python Programming, C++, C Programming, SQL, Cloud computing, Scala Programming, Machine learning techniques, Data science techniques, MATLAB Programming, PyTorch, TensorFlow, R Programming

Job Description

We’re looking for a self-motivated team member who craves a challenge and feels energized to roll up their sleeves and help realize Invitae’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We are looking for an experienced Technical Support Engineer with a passion for excellence. This role will be responsible for managing and resolving challenging issues for Ciitizen partners and customers. This includes developing subject matter expertise for the entire platform. The engineer is responsible for owning and resolving issues on a daily basis, technical cases created by customers seeking help to understand or resolve an unexpected behavior or answer technical questions about the Ciitizen software and platform. In this role, you will debug multiple microservices as well as find better solutions. Support engineers use the Ciitizen platform via an internal implementation of its tools to diagnose issues. This is a customer-facing role in a very collaborative environment and therefore it requires strong interpersonal skills. Throughout all of these interactions, you’ll build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests. This opportunity may evolve to include additional responsibilities and opportunities for career growth.

What you’ll do:

• Manage and resolve challenging issues for Invitae partners and customers.
• Troubleshoot multiple microservices and assist in defining improvements.
• Troubleshoot multiple interaction of microservices with AWS cloud services an
• Interact and build relationships with internal and external customers.
• Developing subject matter expertise for the Patient Data Network platform.
• Develop general purpose software tools to facilitate debugging
• Develop software utilities to automate data retrieval from various data sources
• Automate CI/CD workflows

What you bring:

• 2- 3 years of experience 
• Strong problem solving skills
• Strong personal commitment to quality and customer service
• Experience with any other monitoring and analytics tool
• Understanding of Cloud technologies
• Experience with debugging and supporting ETL pipeline
• Basic object-oriented programming skills (Java, python)

At Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. Our teams thrive in our dynamic organization, which has been designed to empower them to make the biggest impact they can for our patients. We give our employees the ability to explore interests and capabilities broadly within the organization. We prize freedom with accountability and offer significant flexibility. We also provide excellent benefits and competitive compensation in a fast-growing organization.

At Invitae, we’re changing healthcare to change lives. Join us.